For those that are using NEC, how have you found their technical support to be. When and if you have had a problem has it been easy to work with them? How about sending the equipment in for repair. As far as I know they are in Indiana which is soothing to know I can work with someone in this country. Any feedback?
I have an NEC 2490 as well, and absolutely love it.
When I first purchased it (2 years ago?) there was a very noticeable spot of dust behind the screen - not acceptable for a relatively expensive monitor that I wanted to use for photography work. NEC sent me a replacement monitor, and gave me 30 days to send the bad one back and they payed the shipping costs. Very good service.