Mac Pro serial number not found

Discussion in 'Mac Basics and Help' started by milk242, Jun 26, 2009.

  1. milk242 macrumors 6502a

    Joined:
    Jun 28, 2007
    #1
    Hey everyone,

    I was trying to check when my apple care warranty started on my mac pro through Apple's warranty checker and it tells me it can't locate my serial number. Anyone ever been through this situation?
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    How are you finding your serial? Off your box or did you go to About this mac and so forth?
     
  3. milk242 thread starter macrumors 6502a

    Joined:
    Jun 28, 2007
    #3
    Checking it through System Profiler and also on the back of the machine.
     
  4. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
  5. milk242 thread starter macrumors 6502a

    Joined:
    Jun 28, 2007
  6. Andrew Henry macrumors 6502a

    Joined:
    Mar 4, 2008
    #6
    I'd call Apple and talk with someone.
     
  7. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #7
    Yeah at that point. I was just curious if it was input error.
     
  8. milk242 thread starter macrumors 6502a

    Joined:
    Jun 28, 2007
  9. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #9
    That can occasionally happen if for whatever reason the purchase date is missing. If you purchased it from a Apple retail location/online it may be possible for them to pull the date of it, otherwise you may need to pay a visit to the reseller if they're still in business and inquiry a proof of purchase from their records.
     

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