Mac Quality

Discussion in 'iMac' started by scoobierules, Mar 15, 2009.

  1. scoobierules macrumors member

    scoobierules

    Joined:
    Jun 30, 2007
    #1
    I have been using Macs now for about 7 years. My first purchase was a PowerMac G5 and since then I have bought about 4 Imacs and 3 MacBooks/Pros. Not to mention , countless IPODS, Apple TV and the Iphone.

    It seems with every new update the quality of the product gets worse than the one before. I just purchased the new Imac and this keyboard on this thing is a joke. It looks and feels like it cost about 9.00 to make.

    Why does Apple think they can sell a high computer and provide substandard products to go with them. They did the same thing with the 3g Phone, the headsets that came with the phone was terrible. Not to mention the quality control on the latest product is terrible. My last Macbook Pro had to be switched out 3 times due to a bad screen. This is beyond ridiculous to think people are going to pay high end dollars only to get low end products!
     
  2. kappaknight macrumors 68000

    kappaknight

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    Mar 5, 2009
  3. Fonzijr1964 macrumors 68000

    Fonzijr1964

    Joined:
    Feb 26, 2008
    Location:
    Maryland
    #3
    +1

    stop hating and go back to the dark side

    not that i dont agree i think the 3G is a POS but its what they sell so sue me
     
  4. zhenya macrumors 603

    zhenya

    Joined:
    Jan 6, 2005
    #4
    I've had close friends and family that have owned Macs for as long as I can remember (ie. 15-20 years now) and for as long as I can remember there have been problems - just like myself and everyone else using PC's. I just purchased my first Mac ever (iMac) and while it may not be perfect, the build quality is really something compared to what you get from most PC's. The keyboard is most certainly not a joke. Ergonomically it's not my favorite - but style and build quality wise, it's orders of magnitude better than any keyboard I've ever seen included with a PC. You want a joke? Take a look at what Dell includes for a keyboard if you don't pay extra...
     
  5. genmic macrumors regular

    Joined:
    Mar 8, 2009
    #5
    Why is that ridiculous? Anybody who thinks that Apple somehow uses expensive, top-quality plastic for the keys on their keyboards is ridiculous. There's a lot that goes into Apple pricing, but don't think they are not cutting corners. Look at the older plastic Macbooks that crack and chip if you just look at them.

    But that's beside the point, because the aluminum keyboard is amazing.
     
  6. scoobierules thread starter macrumors member

    scoobierules

    Joined:
    Jun 30, 2007
    #6
    what's the alternative? PC? I don't think so. As most of you missed the fact of the post. It is about the ongoing shortcuts versus keeping the quality level up.
     
  7. OldMike macrumors 6502

    OldMike

    Joined:
    Mar 3, 2009
    Location:
    Dallas, TX
    #7
    It does seem that I have heard about more issues of quality recently than I have in the past. I suspect that perhaps Apple has decided to cut corners, in some instances.

    The upside, though, is that Apple continues to have excellent customer service and makes sure that if there is a problem, it is corrected. For me, I don't really worry because I know that if there is something wrong - I will be taken care of.
     
  8. bobfitz14 macrumors 65816

    bobfitz14

    Joined:
    Oct 14, 2008
    Location:
    Massachusetts
    #8
    then built a freaking Hackintosh, find out what you would need to run OS X then go to compusa.com and buy the parts.
     
  9. Perfectionist macrumors regular

    Perfectionist

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    Oct 27, 2006
    Location:
    London - UK
    #9
    Fanboys .......... helping to reduce Apple sales since Steve Jobs was born !! :rolleyes:
     
  10. Lurchdubious macrumors 65816

    Lurchdubious

    Joined:
    Oct 15, 2008
    Location:
    Texas
    #10
    I bought my first mac, a blackbook, in 2006. No problems whatsoever. My wife uses it now and I use my UMB. Freaking love it. No issues at all.
     
  11. DarkRyan323i macrumors member

    Joined:
    Mar 3, 2009
    #11
    I actually like the keyboard. Much better than the one I'm using at work right now that I'm convinced was made before I was born. Anyway did you not look at the keyboard before you made your purchase? It's the same keyboard as the previous iMac just without the numberpad. The original is still a no-cost option. I don't see what the problem is.
     
  12. Lexlee macrumors newbie

    Joined:
    Mar 4, 2009
    Location:
    Mississippi Gulf Coast
    #12
    I got the wireless aluminum keyboard and I love it. As a writer I can drop it in my lap and sit for hours typing away with my feet in the air. And it doesn't look cheap. My 2 year old has already gotten his hands on it and tested it's durability.

    While I am at work the keyboard I use is labeled "Microsoft" and it is a piece of junk. The first one crapped out on me last month and the replacement is already falling apart. It's plastic and cheap.

    Microsoft is the KING at turning away it's customers from the PC with non working pieces of junk they call their software and hardware. And Microsoft's service department is a joke.
     
  13. Perfectionist macrumors regular

    Perfectionist

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    Oct 27, 2006
    Location:
    London - UK
    #13
    Yup, that's why hardly anyone uses M$ these days ..... :rolleyes:
     
  14. 3lutz3toe macrumors member

    Joined:
    Feb 19, 2008
    #14
    I have to agree about the imac keyboard. It is most certainly not ergonomic because they hurt my fingers. They don't have the spring like the previous ones. This is designed purely for aesthetic reason!
    Otherwise, I’d never want to swich to Windows. Although I have a PC laptop but I use it mostly for Torrents stuff and not as my main computer.
    And no, I don't want to install Window on a Mac. :D

     
  15. michael.lauden macrumors 68020

    michael.lauden

    Joined:
    Dec 25, 2008
    #15
    there are a lot of meaningful +1's in this post

    you guys know that +1's go against MacRumor's rules right? i get it. i've done it before. but when there are 30 +1's do we really have to post another?


    and if someone quotes and +1's me.... haha oh well atleast i made my point!
     
  16. Lurchdubious macrumors 65816

    Lurchdubious

    Joined:
    Oct 15, 2008
    Location:
    Texas
    #16
    +1. :D:D:D Sorry, couldn't resist. Tried. Failed.


    But yeah, Macs are great quality, IMO.
     
  17. panzer06 macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #17
    Quality in general has suffered over the past few years

    The larger issue is the general deterioration of QC throughout the manufacturing sector. From clothes to computers and TVs, many manufacturers have done a poor job maintaining acceptable levels of quality in the products they sell.

    Every one really needs to remember that all mass-produced products are subject to inconsistencies in materials, poor manufacturing equipment maintenance, worker apathy and any other random issue that may impact quality.

    While millions of Apple customers receive great products in perfect working order, somebody is going to end up with one of those less than perfect machines. The rush to find the lowest cost manufacturing facilities for any given product has exacerbated the problem. Even so-called luxury brands have succumbed to this rush to cut cost and increase margins. Quality suffers but not enough to force more stringent QC.

    In many cases companies believe it is simply less expensive to deal with the complaints and service issues than to reduce defects by x%. We would like to believe the numbers are there to back up such behavior, however, it is more likely the brand name company (in this case Apple) just doesn't make the effort to provide stringent oversight of the company or companies performing the actual manufacturing.

    "Just good enough" is the watch phrase these days and if you're one of the unfortunate who happen to get a unit that's not so "good enough", better have bought that extended service plan.

    Outsourcing may have brought better jobs to a wider variety people across the globe and lower prices to the consumer nations but in many cases accountability has suffered, impacting not just quality of goods produced but the treatment of workers, land use and environmental impact.

    It's sad, It's not right, but it's the world we live in. :(

    Cheers,
     
  18. Roofy. macrumors 6502a

    Joined:
    Jan 24, 2009
    #18
    How the hell is the mac keyboard cheap quality?!?!?!? Its made out of freakin aluminum!
     
  19. acron1 macrumors regular

    acron1

    Joined:
    Dec 7, 2008
    #19
    I am reading this long winded thread thinking the exact same thing.
     
  20. panzer06 macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #20
    For some the chicklet style keys come across as cheap or toy-like (my wife took one look at it and declared it flimsy w/o ever touching it). I have both and am fine with both, however, for long typing sessions I prefer the older white keyboard with "real" keys. That is a practical consideration and has very little to do with style. The Aluminum version does look nice. While the OP perhaps did not articulate his frustration well with regard to what he specifically found lacking in the recent build quality (other than the vague keyboard), we cannot deny there are more QC issues with Macs than there ever was in the past.

    Cheers,
     
  21. Benguitar Guest

    Benguitar

    Joined:
    Jan 30, 2009
    #21
    You are here by banished from the Apple cult! ;)
     
  22. Trinity macrumors regular

    Trinity

    Joined:
    Sep 10, 2005
    Location:
    Barcelona - CAT
    #22
    Sometimes I think that current Apple hardware it is just the "mordida" we have to pay for using MacOS X.
     
  23. panzer06 macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #23
    Ah, but should we have to pay a bribe to use our favorite OS? In either case, isn't it supposed to be a small premium? :)

    Cheers,
     
  24. Lexlee macrumors newbie

    Joined:
    Mar 4, 2009
    Location:
    Mississippi Gulf Coast
    #24
    MS operating system has suffered a continued market share decline since 2003.

    I use Microsoft. I am typing on a Microsoft brand keyboard right now. That doesn't mean that Microsoft hasn't scared me away. When I had to lay down my hard earned money I wanted anything but windows installed on my computer. The amount of hassle I have to deal with my XP work computer and all of my families Vista computers isn't worth it.

    You clearly want perfection. I can see why you love M$ so much. :rolleyes:
     
  25. petermcphee macrumors 6502a

    petermcphee

    Joined:
    Aug 20, 2008
    #25
    I really like the iMac "chiclet" style keyboard. The keys are less "chunky" than comparable PC keyboards I've used, and the aluminum accents class it up.

    BTW, this post should be taken with a grain of salt because I am also a guy who actually "likes" the Apple Mighty Mouse. :)
     

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