Mac really slow and crashed today! Help :confused:

Discussion in 'macOS' started by Timmynewbie, Apr 10, 2013.

  1. Timmynewbie macrumors newbie

    Joined:
    Apr 10, 2013
    #1
    ive had my mac for a couple of years... my wife has started night shift and has started streaming tv programs.
    The mac has started to run really slow recently, and then it crashed today!
    I have no idea what any of the code means, can anyone help!

    SORRY FOR POSTING SO MUCH OF THIS STUFF....



    ----------

    just a bit more info incase anyone needs it
     
  2. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #2
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelGMAX3100(6.3.6)@0x1037000->0x10fdfff
    dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
    dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xda7000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xd85000


    Graphics related, now this could be to a bug in the OS or Hardware.
    If it's hardware run Apple Hardware Test first:

    Intel-based Macs: Using Apple Hardware Test

    What you could do is to reapply the latest Combo update, this replaces any corrupt System files,
    it could help, but run AHT first.

    Edit: Forgot to say, check the disk with Disk Utility, if it has errors startup from the Installer disk and repair the disk, repairing permissions is also a good idea.

    And, you could also reset PRAM/NVRAM and SMC

    About NVRAM and PRAM

    Resetting the System Management Controller - Support - Apple
     
  3. Mr. Retrofire macrumors 601

    Mr. Retrofire

    Joined:
    Mar 2, 2010
    Location:
    www.emiliana.cl/en
    #3
    Remove the
    com.xxxchurch.x3nke
    kernel extension, then restart your Mac! If that does not help, make sure that the version of Parallels is compatible with your OS X version.
     
  4. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #4
    I saw that as well but I don't know what it is, do you know what App install this?

    Cheers.
     
  5. Timmynewbie thread starter macrumors newbie

    Joined:
    Apr 10, 2013
    #5
    ok...
    been looking at how to do this and im not just sure!!
    im in
    System/Library/Extensions
    and i've found
    x3nke.kext

    is that the same thing??
    It was an app to record everything your mac viewed on the internet and email to someone!
     
  6. Mr. Retrofire macrumors 601

    Mr. Retrofire

    Joined:
    Mar 2, 2010
    Location:
    www.emiliana.cl/en
    #6
    Likely. You can move this file to the trash (delete it after the restart), then restart your Mac.
     
  7. Mr. Retrofire macrumors 601

    Mr. Retrofire

    Joined:
    Mar 2, 2010
    Location:
    www.emiliana.cl/en
    #7
    iThink (or Google thinks) an older version of X3 Watch installed this kernel extension. The newest version has a new kernel extension:
    parentalctrl.kext

    which is probably a replacement for the x3nke.kext. These kernel extensions share the same address space with the integrated GPU, so it is possible that the network kernel extension (NKE) overwrites the iGPU-related code (the driver).
     
  8. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #8
    Don't get this software, Apple's parental controls does the same job.(More or less)

    I myself won't install software which installs things in, Extensions-LaunchAgents/LaunchDeamons and StartupItems if not (really) needed, the more crap installed in these folders the more trouble one can expect.
     
  9. Timmynewbie thread starter macrumors newbie

    Joined:
    Apr 10, 2013
    #9
    So I can delete it then?

    And I now know that parental controls work a dream....
    Thanks
     

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