Hi, I have had this issue for 30 hours and I still cannot upload. Here are the people I have talked to: 1. Jennifer - opened issue 93277185. 2. Jack - employee 60422 could not help me. 3. Jef - employee 83158 could not help me. 4. Chris - employee 5493 transferred me to chat. On chat Ryan could not help me. 5. Dorothy - refused to give me employee number. 6. Lin - employee 85089. Transferred me to a specialist. 7. Lou - employee 61115. 93308908 escalation case number. Lou seems to be very helpful. The issue is still not resolved. Any suggestions?