I'm new on here so I'm not sure if this is the correct place... anyway, I broke the screen on my mac and brought it to the apple retail store, where they gave me a receipt to pick it up. Two days later I went to pick it up and it had been picked up the day before, with a receipt identical to mine. It's pretty clear that it was stolen, because the receipt that was used had my information on it, so it is unlikely to be a mixup or anything. I've been busy today and haven't spoken with management, and they closed before I could call today. My question is, what kind of remedies exist for these types of situations? I realize the best way to figure this out is to speak with the powers that be, but I'm wondering if anyone has heard of this happening or has any idea on apple's policy for stolen products. It seems like they at least owe me a new laptop...but that doesn't take care of the fact that every picture I have is on there, all my school docs, etc.