Mac stuck at shutting down screen with gray spinning wheel. HELP.


macrumors newbie
Original poster
Aug 4, 2010
Hi, my MacBook Pro recently started to more or less hang on the shutdown process. I will shutdown the laptop, and it'll hang at the bluescreen with the gray thing spinning. I left it alone thinking it was just a quark, but after an hour, it was still there. I had to hold down the power button to get it to shutdown. I posted this on the Apple Support forum, but it devolved into an argument over the idea of fixing the permission is necessary and what not. Please, help a noob out.


macrumors member
Jul 15, 2011

Mine has had a similar problem before. Did it happen right after you woke it from sleep? Every Apple computer I've ever had has had issues with waking from sleep.

Either that or it could be a hard drive problem. You haven't dropped it lately have you? Usually, if you have problems staying on the gray screen at startup its the hard disk. You might try disk utility to check it anyway...

Hope its the first! And good luck!


macrumors newbie
Jul 16, 2011
I got a new macbook pro about four months ago and it ran great up until it got stuck in a update loop where it would show the progress wheel on start up and then show a grey progress bar and then shut off. It would do this in loop non stop! So I brought it to best buy and it was a bad hard drive so they gave me a new one :) So it might be a bad hard drive...

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