"Mac to School" rebate question...

Chupa Chupa

macrumors G5
Original poster
Jul 16, 2002
14,834
7,369
For those of you who mailed in your rebate info, how long after did it take Apple to update the info to reflect receipt on the web site?


UPDATE 9/12/06:

My rebate request was technially rec'd by Apple on 8/17 (date postmarked on the return rec't). It was only yesterday that Apple finally posted my submission as rec'd and processing though. So for everyone still worrying, it looks like it takes a good 3-4 weeks from the time Apple rec'd your rebate request for them to actually look at it and scan it into they system.
 

tobefirst

macrumors 601
Jan 24, 2005
4,066
1,168
St. Louis, MO
Chupa Chupa said:
For those of you who mailed in your rebate info, how long after did it take Apple to update the info to reflect receipt on the web site?
Mine is two weeks old as of tomorrow and has yet to show up in the system. Yours isn't there either, I'm assuming?
 

ma2fish

macrumors newbie
Jul 1, 2006
5
0
Hampstead, NC
I received my MacBook on June 29th and submitted my "Major in Mac (Back to School) 2006" form online immediately. I received confirmation on July 1st. I had the check from Apple about 30 days after that.

Hope that helps.
 

JMies419

macrumors 6502
Aug 24, 2006
340
0
What is the mac to school rebate? I am going to be buying a mac and when I go to www.store.apple.com I just go into the education store and the prices are different. Is there another rebate for students that I am not aware of :confused: ?? Thanks!
 

ibidiem

macrumors member
Aug 27, 2005
70
0
Portland, OR
I was wondering, myself, if the rebate form & serial number got lost in the mail. been almost three weeks since I sent it in.

called 'em yesturday and the girl said it'd be a bit longer, so check back later.

this thread aleviates my doubts, though.
 

TheMac19

macrumors regular
May 13, 2004
171
0
Pitt
Hmm... i sent mine in almost three weeks ago, and the rebate status website still says that it has not been received yet. I'm starting to wish that I'd sent it registered post...
 

admanimal

macrumors 68040
Apr 22, 2005
3,531
2
I also sent mine in two weeks ago, and the website still says it hasn't been received. Since there are so many of us whose mail should have reached Apple by now, I doubt that there is an actual problem with the mail. My guess is that they are getting swamped with forms since the deadline is approaching, and are very slow processing them.
 

TheMac19

macrumors regular
May 13, 2004
171
0
Pitt
new as of today, the response when entering rebate info in Apple's rebate status page:

"We have received your web submission, but have not yet received the original UPCs for all qualifying products or a copy of your dated and itemized receipt. Please mail these items along with a copy of your Rebate Submission Completion Form to the address on the form.
Due to the overwhelming response to this promotion we are experiencing delays in processing claims and therefore, your claim status may not be available. Rest assured that all claims will be processed in a timely manner. Claims may take 6 to 8 weeks to be processed from the time that we receive them in the mail.

If more than eight weeks has elapsed since you mailed your claim, please call: (888) 825-3054.

Thank you for using automated query.
Regards,
Apple Promotions"

Well, at least they're honest. But it also means an 8-week wait to see if they ever received anything in the first place!
 

timnosenzo

macrumors 6502a
Jun 21, 2004
888
0
ct, us
I think it took 4 - 5 weeks for the status on their website to change... and it basically changed from "not receiving my info" to "check in the mail"
 

skipsandwichdx

macrumors regular
May 23, 2006
106
0
Got two letters (for Perfect Companion and Major in Mac) today saying I was missing a UPC. Apparently I forgot to include the Macbook UPC, but the letter didn't specify. Make sure you call if you get a vague letter.
 

phuong

macrumors 6502a
Aug 16, 2006
524
0
i've always thought there's a site to check our rebate status, but never bothered to find out where/what it is lol
 

hana

macrumors regular
May 23, 2003
169
0
Los Angeles
Well, they lost my submission also. I had submitted it online, and they sent me a letter by US MAIL :eek: (like, they didn't have my e-mail adddress!!!) about a month later to advise me that they hadn't received my original UPCs. Fortunately I had made copies of everything and FAXED them everything. I think it took about 3 weeks after the fax for me to get the check. I used the website the check the status of the rebate after I faxed it.
 

runninmac

macrumors 65816
Jan 20, 2005
1,494
0
Rockford MI
blah blah... sorry for pooping on this topic but it just pisses me off... My sister got a MacBook through her campus "iStore" and got the iPod, MacBook and Printer deal sent in everything but they wouldn't except the rebate because its not a printed recepit, but the store doesn't have printed recepts. They are just filled out forms saying how much youv'e spent. So she got screwed out of $270. She tried but all they had her do was play phone tag between the Apple and the iStore (BTW, not directly affiliated w/ Apple)

But to the point, it took about 6 weeks to the letter saying it was void.
 

yojitani

macrumors 68000
Apr 28, 2005
1,856
10
An octopus's garden
runninmac said:
blah blah... sorry for pooping on this topic but it just pisses me off... My sister got a MacBook through her campus "iStore" and got the iPod, MacBook and Printer deal sent in everything but they wouldn't except the rebate because its not a printed recepit, but the store doesn't have printed recepts. They are just filled out forms saying how much youv'e spent. So she got screwed out of $270. She tried but all they had her do was play phone tag between the Apple and the iStore (BTW, not directly affiliated w/ Apple)

But to the point, it took about 6 weeks to the letter saying it was void.
She needed to buy it from an authorized edu reseller - basically, the campus store, if they have one and if it is 'authorized', or the online store. If the store she bought it from insinuated that she could get the rebate shopping there, then she should take the issue up with them.

I wasn't too clear on the whole receipt thing. I sent in copies of the emailed receipt. I couldn't see the point since I bought the damn things from apple - it's not like they don't know how much I paid and when!
 

runninmac

macrumors 65816
Jan 20, 2005
1,494
0
Rockford MI
yojitani said:
She needed to buy it from an authorized edu reseller - basically, the campus store, if they have one and if it is 'authorized', or the online store. If the store she bought it from insinuated that she could get the rebate shopping there, then she should take the issue up with them.
Oh no, they said they were authorized. They had the signs up and everything, telling people that they could get the rebate via them. None of her friends that went though them are complaining, im wondering if we just got a person with a stick up their a$$.