Mac won't boot up suspect hardware failure?

Discussion in 'Mac Basics and Help' started by mikehtiger, Jan 11, 2010.

  1. mikehtiger macrumors newbie

    Joined:
    Jan 11, 2010
    #1
    Hi, I have a 4 month old mac book pro that will not start up. I have two partitions on the drive osx and xp. when I try to start up in OSX I get the circle with slash through it. When I try to start up in XP I get a missing system file error. In verbose mode with OSX I get read error 0x7 and error locating mach_kernel... THe weird thing is it won't let me boot from the install DVD. When I hold down "c" or "option" (and select optical drive) I get the spinning gear beneath the apple system then after a minute or so a Kernel panic looking grey screen that tells me to restart my computer. I've tried single user mode, verbose mode, safe mode, reseting ram. Any suggestions?
     
  2. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #2
    Make appointment with apple store. They are paid to solve your problems.
     
  3. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #3
    Since its still under warranty, take it to Apple (or call them). Sounds like a logic board issue.
     
  4. suntzurules macrumors newbie

    Joined:
    Jan 12, 2010
    #4
    Help g5 won't start - black screen

    I've tried re-booting it but it says to restart again and that doesn't work. It says something like kernal error : we're hanging on here (something like that!) please help, or do you know someone who can ? ?

    REALLY HOPE YOU CAN HELP.

    Thanks suntzu
     

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