Mac won't download anything from the Internet Help please

Discussion in 'Mac Basics and Help' started by dannykim15218, May 12, 2016.

  1. dannykim15218 macrumors newbie

    Joined:
    May 12, 2016
    #1
    I was trying to download silverlight and after I double clicked on the package it brought up a little rectangle that said verifying, except the bar never loaded and it just stayed empty. I don't have an anti virus set up and I have turned off my firewall. What do I do?
     
  2. Clix Pix macrumors demi-goddess

    Clix Pix

    Joined:
    Oct 9, 2005
    Location:
    8 miles from the Apple Store at Tysons (VA)
    #2
    Isn't Silverlight a Windows software program?
     
  3. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    There is also a Mac version, commonly used for video.

    I haven't seen this particular issue. Is your system date/time set correctly?
     
  4. dannykim15218 thread starter macrumors newbie

    Joined:
    May 12, 2016
    #4
    yes
    edit: its not just silverlight, I tried downloading a JDK but that had the same problem as well
     
  5. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    I see that occasionally.
    I let it sit for a few minutes, then if nothing seems to happen, I just cancel the "verifying" window. If it is not obvious how to do that, you can try a force quit, too.
    Then, run the installer again. Should work on the second try.
     
  6. Silvrbill macrumors member

    Joined:
    Dec 20, 2013
    #6
    Make sure the "download from anywhere" option is enabled in your Security and Privacy settings.
     
  7. Mr.Wurmple macrumors newbie

    Joined:
    Oct 5, 2018
    #7
    mine does no show the Anywhere option
     
  8. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #8
    Yes, Apple removed that "Anywhere" setting, since High Sierra. You get the "App Store and identified developers", which covers most downloads.
    Newer macOS systems will let you download other apps, and will ask you to allow those on an individual basis.
     
  9. Gravydog316 macrumors 6502

    Gravydog316

    Joined:
    May 17, 2016
    Location:
    Canada
    #9
    Check that's it's compatible with your macOS version,
    maybe Silverlight isn't updated (??)
    I used to have Silverlight years ago, &it worked fine on my Mac (haven't used in a long time though)
    ...maybe it's not updated for macOS ?
     

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8 May 12, 2016