Mac won't download anything from the Internet Help please

Discussion in 'Mac Basics and Help' started by dannykim15218, May 12, 2016.

  1. dannykim15218 macrumors newbie

    Joined:
    May 12, 2016
    #1
    I was trying to download silverlight and after I double clicked on the package it brought up a little rectangle that said verifying, except the bar never loaded and it just stayed empty. I don't have an anti virus set up and I have turned off my firewall. What do I do?
     
  2. Clix Pix macrumors demi-goddess

    Clix Pix

    Joined:
    Oct 9, 2005
    Location:
    8 miles from the Apple Store at Tysons (VA)
    #2
    Isn't Silverlight a Windows software program?
     
  3. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    There is also a Mac version, commonly used for video.

    I haven't seen this particular issue. Is your system date/time set correctly?
     
  4. dannykim15218 thread starter macrumors newbie

    Joined:
    May 12, 2016
    #4
    yes
    edit: its not just silverlight, I tried downloading a JDK but that had the same problem as well
     
  5. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    I see that occasionally.
    I let it sit for a few minutes, then if nothing seems to happen, I just cancel the "verifying" window. If it is not obvious how to do that, you can try a force quit, too.
    Then, run the installer again. Should work on the second try.
     
  6. Silvrbill macrumors member

    Joined:
    Dec 20, 2013
    #6
    Make sure the "download from anywhere" option is enabled in your Security and Privacy settings.
     

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