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Mark Kappert

macrumors regular
Original poster
Apr 26, 2015
215
81
The Netherlands
Great news...??!!

Just came from my holiday and packed-out my 12'' MacBook which I'm using already for a while.
Turned it on and I wanted to type my password to unlock it, but nothing happened....strange is that the keyboards backlit is working but any keys aren't responding except the turning ''on'' ''off'' key...

Anybody does have this problem or knows how to solve it??

P.S. I restarted it for several times but without succes. Noticed that I'm stuck in lock screen so before I need to go to ''Disk Utility'' or something else I need to type my password but that's not possible
 
Last edited:
One update

Woke up just a few minutes ago and restarted my MacBook. Now the keyboard is sort of working, but when you want to type something it will type more then one letter or when I use the backspace it won't delete anything but it types something...

I'm still stuck in the lock screen so I can't see what it's typing
 
Have you tried resetting SMC & PRAM or is the keyboard also non responsive to this?

Q-6

Yes tried both but without success. Unfortunately it's non responsive with Q-6

Made a few minutes ago an appointment at an authorised service Apple dealer for an repair.
Hopefully they are able to repair or replace it.
 
Is there any possibility something was spilled on the keyboard? The changes in behavior make me think of a wet keyboard starting to dry out.
 
Is there any possibility something was spilled on the keyboard? The changes in behavior make me think of a wet keyboard starting to dry out.

Nope totally nothing, I never have a drink when I've my MacBook next to my and I take it always with me in a case, so nothing can be spilled over the keyboard
 
Today I received a message from the Apple Dealer saying that the topcase with keyboard will be replaced under guarantee!!

Hopefully anybody won't get the same problem
 
I have a similar problem, except mine is less than a week old. I have a problem with some keys failing to respond if I am typing. So far I've discovered that the 'n' doesn't work proper, the 'o' is a bit dodgy and so is the 'l'. I don't know if its getting worse over time, or as I'm getting more comfortable with the keyboard - which overall I like - I'm realising when autocorrect is having to fill in the missing letters. The keys don't feel right when you hit them if it misses a letter out, almost like you're having to force it down (it missed the 'h' on having out the - lets add 'h' to the list of keys that doesn't perform properly.)

I love the MacBook, it's probably the best Apple machine I've ever owned, but these keyboard problems seem to affect more people than you would expect.

Really pleased that yours is being sorted though :)
 
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