Hi. so just yesterday i purchased a mac pro 15"retina from a reseller store called buy n cell (they have horrible customer service dont go there..) and i had someone else pick it up for me at the store. When he was picking up the mac for me he didnt carefully inspect for scratches or anything he just made sure it worked and put it back in the box and brought it home. now i was out for volunteering and when i came home about 5~6 hours after the pick up i opened it up and carefully inspected it and i found a long horizontal scratch on the aluminum part above the keyboard. so i immediately took it back to the store and explained that it has a scratch on it and that if i can get a replacement, and they said NO and told me that i caused the scratch because i came back 6 hours later and they were basically blaming me for it. so i called apple and told them the situation but they told me they cant replace it because i didnt buy it from apple. is there any way i can get this replaced at apple? i read some forums where people bought from best buy or ebay and got it reppaced at apple due to scratch out of the box.