macbook 2009 version updated to mac osx mavericks..help?

Discussion in 'MacBook' started by sweetp, Feb 5, 2014.

  1. sweetp macrumors newbie

    Joined:
    Jan 12, 2014
    #1
    I'm not sure where this goes, but i hope it belongs here.

    I just updated my dad's computer to osx mavericks. After the update his macbook got the blue horizontal line on the bottom. It was never there before, just appeared.

    whats wrong with it??
     
  2. Twimfy macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #2
    Can you upload a picture?
     
  3. sweetp thread starter macrumors newbie

    Joined:
    Jan 12, 2014
    #3
    bad quality, sorry

    [​IMG]
     
  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Does this happen at startup when the Apple is spinning across a white screen? Try holding OPT at Startup and see if it is there. If it still exists, then you have a hardware issue.
     
  5. Twimfy macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #5
    Is it consistent? i.e. does it appear on the grey screen upon starting the machine?
     
  6. sweetp, Feb 5, 2014
    Last edited: Feb 5, 2014

    sweetp thread starter macrumors newbie

    Joined:
    Jan 12, 2014
    #6
    yeah the second the download was done it restarted and the line has been there ever since. So the start button and option at the same time? Just tried it it and didnt work unless i did it wrong

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    [/COLOR]
    yes, ever since the software was done updating. When it automatically restarted the line was there ever since.
     
  7. Twimfy macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #7
    He said option (alt) at startup. There is no start key lol.
     
  8. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #8
    Hit the power button and as it bongs (the DURRNNNN) hold down OPT (alt). It is between Control and Command. See if the line is there then. If it isn't then tap enter and it should start. See if the line is there now.

    If it is there at the Drive Selector menu after holding OPTION then it is a hardware issue which coincidentally cropped up at the end of the install. Also try zapping the PRAM and resetting the SMC.
     

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