i've had mine for almost a week. While in Safari I've gotten 3 total computer freezes. I think I've also had one in Mail. Sometimes I can force quit, sometimes I can't. I have to hold down the power button. I plan to call Apple later this week, but I was wonder if anyone else was seeing this? I suppose a total reinstall of the system is in order. I guess I know what I'll be doing this weekend Note, I still love this laptop. I'm hoping it is OS X, not some hardware problem.