MacBook acting weird after it fell / I dropped it

Discussion in 'MacBook Pro' started by Edgarosovel, Oct 27, 2015.

  1. Edgarosovel macrumors newbie

    Joined:
    Mar 31, 2015
    #1
    MacBook Pro (Retina, 13-inch, Late 2013)

    Serial number: C02M33GKFH01

    Model: A1502

    but using Windows 10 with Bootcamp

    Mexico

    Sorry for the long story/post, but I need help, PLEASE help me.

    So I was finishing taking class (Software Engineering) and I was packing my stuff and my Mac fell off along with my hdd from my desk (it is a little bit inclined), like from 60 centimeters away. It was already off and friend of mine almost saved it, but it still got hurt :(



    [​IMG]




    [​IMG]


    The HDD survived, but when I tried to turn the Mac on the screen didn't. It made the typical Mac sound and the keyboard was on, the thing is that it was acting weird because the caps lock wasn't responding properly, nor the sound and keyboard light buttons.

    Every time I tried to boot it with an external screen only the windows logo appeared, but then some seconds later the screen turned black and nothing happened.

    I restarted PRAM or as some know it, NVRAM (Cmd, Option, R, P) and then Apple logo appeared on screen, after a while it took me to the choosing language and password reseting screen, so I just used the Apple menu to choose the booting partition (Windows)(Still acting a little bit weird, i noticed some kind of lag on the keyboard and the image got sometime strange, like if there was interference). At this point the screen turned on but still black. I disconnected the external screen and when I turned it on again the screen worked but this time it just made it to the screen where it starts loading my profile but again the screen went black and nothing happened (but the screen was still on). I decided to take it to an Apple fixing local near my house (No Apple care and no warranty left, plus it was dropped) and when the guy tried to turn it on, it booted perfectly on windows, like if nothing had happened.

    He told me in fact the screen, some flexors and the inverter (don't know what it is) got damaged, but not that much and that they will be still working for some time. He said the logic board and everything else looked fine.

    I used it perfectly like for 2 weeks but then it happened again, black screen (but turned on). I restarted again PRAM but it didn't work, just made it to the Windows logo. Restarted SCM (Shift, option, cmd), still the same. Had to Restart PRAM several times to make it work. It took me to the OSx part where you have to write your password. I did, but when it tried to load the OS the laptop started acting weird again and went to the black screen again. Did the whole proces again, but this time I used option+on to choose windows partition. First it loaded this



    [​IMG]


    (It looks windows didn't load properly)

    I restarted it and used it for a little and it still was acting a little crazy. Restarted again and now working fine (writing this with it).

    Please help, what could it be? Is it possible to have software problems from taking a hit? Or maybe the guy who checked it couldn't see the affected piece?
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    Well you know whats wrong with it the guy told you, that is clearly having an effect on the computer, you have a choice pay to get it fixed or don't.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    You dropped the computer, its now damaged and not working. The repair store gave you the answer, it may not be the answer you want but its the answer. Its definitely not software.

    My recommendation is to pay for the repair or buy a new laptop
     
  4. Edgarosovel thread starter macrumors newbie

    Joined:
    Mar 31, 2015
    #4
    Ok guys, thanks for the answers, but the thing I want to know is if such "inverter" (which as far as I know only controls the display), when damaged, causes such things, like preventing the macbook from turning on, even if there is an external display connected or making the laptop to load the OS incorrectly. If so I would obviously replace it, but it doesn't makes sense to me that something that has to do with the display can make the mac go crazy.
     
  5. darkmaxdevil macrumors member

    Joined:
    Aug 28, 2011
    Location:
    Bangkok, Thailand
    #5
    Apple Store will have the most accurate answer for you. Sometimes those Apple fixing local doesn't correctly identify the problem. Anyway, there is no way that it is a software problem from the drop. Dropping a laptop would only cause hardware problems not software.
     
  6. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #6
    You dropped it, it could have multiple things broken, just because the logic board seemed fine doesn't mean it is.
     
  7. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #7
    Its possible that other components are damaged, I'm not sure if the inverter is on the logic board but if they replace the logic board, they'll retest to make sure everything is working and then if not replace any other components.
     

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