Macbook AIR 11 loose Hinge

Discussion in 'MacBook Air' started by gecis, Oct 23, 2010.

  1. gecis macrumors regular

    Jun 26, 2010
    Hi, I just unboxed this beauty. This is my first mac ever and I love it so far. However one thing I noticed straight out of the box was how loose the hinges are. The screen tilts if I move the macbook air to a 90 degree angle. I've own quite a few laptops but this is the first one with a loose hinge straight out of the box. Is this normal or should I be meeting with a nerd?
  2. spamboxnet macrumors member

    Oct 20, 2010
    Mine doesn't do that, you should exchange it for another if the lid won't stay put at an angle. Could only get worse
  3. bossxii macrumors 68000

    Nov 9, 2008
    Kansas City
    Ditto this, mine will stay perfectly still no matter the angle i hold it, return it for sure.
  4. bolsen78 macrumors regular

    Aug 26, 2010
  5. gecis thread starter macrumors regular

    Jun 26, 2010
    Thanks for confirming guys. With my luck looks like I am the only one with this issue. I setup a genius appointment for tomorrow. Will let you know how it goes.
  6. henry72 macrumors 65816


    Jun 18, 2009
    New Zealand
    You should try a replacement. This is not acceptable!!! Well at least for me :)
  7. TxMacAddict macrumors 6502

    Feb 4, 2008
    One of the 11's felt really loose at the Apple store today and it didn't seem right. Just picking it up caused the screen to fall back completely. The others next to it felt a little bit stiffer.
  8. podiki macrumors regular

    Sep 8, 2008
  9. gecis thread starter macrumors regular

    Jun 26, 2010
    Alright, just got back from the fifth Ave Apple store. At first the Genius looked at it and saw how the display tilted when I moved the MBA to a 90degree angle. He went in with the MBA to compare it with the other MBA's they had in the store. He came back a few minutes later with a manager, who said this was definitely a defect and they will replace it for me. They swapped it with a new one. Opened the box to check and found that the new one had the same issue but not as bad as the previous one. I checked every other display model and they all were either worse or slightly better. So I decided to stick with it.
  10. Parrotlet macrumors member

    Oct 24, 2010
    The one at the store seemed lose but was not flopping around. I would like it to be a little more stiff. (Insert, thats what she said joke here)
  11. teaneedz macrumors member


    Dec 8, 2009
    More than one not good

    I hope this is not a big quality issue. Watching for other reports before I place my order.
  12. gman901 macrumors 6502a

    Sep 1, 2007
    Houston, TX
    I was in the Apple Store at the First Colony Mall in Sugarland and tested the hinges on the 11.6" and all seemed very strong and not loose. I am sure a ton of people have been testing these out so the hinge issue was not an issue at that store.
  13. ProstheticHead macrumors 6502

    Jun 15, 2007
    Seattle, WA
    Take it back and swap it. That will only get worse.
  14. Saturn1217 macrumors 6502a

    Apr 28, 2008
    I went to the apple store today to check out the 11inch very briefly. I noticed immediately that the hinge felt too loose. But when I actually set the screen to any angle and tried to see if it would flop around it didn't.

    Not to discredit the OP (sounds like yours was worse) but I think in general they have made the 11inch hinges much looser than the MBPs so that you can open up the computer without the much lighter base just lifting right up. (so that you can open the computer one-handed which I definitely can't do with my 13 MBP)

    My feeling when I saw the display unit was that it was just something to get used to but not a big issue IMHO
  15. CaoCao macrumors 6502a

    Jul 27, 2010
    This is either the case or would make an excellent cover story
  16. teaneedz macrumors member


    Dec 8, 2009
    Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

    Interesting that Anandtech is also noting the looser hinge feel.
  17. ingramLee macrumors regular

    Oct 27, 2010
    New York, NY
    I actually noticed that in the mall the first day they started to display the 11 inches. When I would pick up the Air, the slightest jerk would move the screen a bit. And also when it was around a 40 degree angle the screen would just close by itself. I am hoping this isnt too much of an issue as I plan to pick one up next week. Glad to see I wasnt alone in noticing this.
  18. KPOM macrumors G5

    Oct 23, 2010

    Maybe after the initial rush ends go back and see if the next shipment is any better. Also, perhaps it's just a matter of tightening. My Rev B hinge got loose about 6 months ago and the Genius Bar was able to tighten it back to original spec.
  19. ingramLee macrumors regular

    Oct 27, 2010
    New York, NY

    This would be fantastic if they were able to tighten them a bit at the Genius Bar. Wouldnt want to have to go through multiple replacements to find one with a sturdy hinge.

    Can you imagine that though? Everyone bring in their Air's in and the Geniuses are all in the stock room with wrenches tightening these things? :D
  20. mac jones macrumors 68040

    Apr 6, 2006
    Oh great.

    Now I have to invest in a screen splint. :rolleyes:
  21. ATHmathieu macrumors regular

    Jun 16, 2010
    Roger Williams Park - Rhode Island
    This is def. an 11" issue that needs to be addressed. Anyone know if we can perform a DIY tightening without going to the store?

    My 5 year old 12" IBM X41 Tablet has a tighter hinge than the 11" MBA!
  22. Aucun Express macrumors regular

    Apr 30, 2009
    I went to an Apple Store today to finally check those new beautiful MacBook Airs, and I can say that the MBA 11'' definitely got a loose hinge.
    It was really flagrant. The 13'' wasn't like this at all.
  23. maflynn Moderator


    Staff Member

    May 3, 2009
    This issue seems to be more wide spread, even the anandtech review mentions the lose hinge on the 11" model
  24. neteng101 macrumors 65816

    Jan 7, 2009
    I felt the same way playing with the 11" displays in store - definitely felt like a looser hinge than any other Mac laptop. I suspect its partly intentional that the hinge is easier to move so you could open the display without the base lifting up, but it still is a bit worrisome if it results in flopping displays after some usage.
  25. fizzwinkus macrumors 6502a

    Jan 27, 2008
    i just checked my 11" and it is quite stiff.

    that sentence is so wrong...

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