MacBook Air 11" rocking on a table

Discussion in 'MacBook Air' started by Cerano, Apr 6, 2011.

  1. Cerano macrumors 6502

    Joined:
    Oct 28, 2010
    #1
    Hey guys

    the left black rubber foot doesnt touch the table. anyone else havign this issue? how do we solve this?
     
  2. paeza macrumors regular

    paeza

    Joined:
    Oct 23, 2006
    Location:
    Canberra, Australia
    #2
    I dont have this problem. They are level.
     
  3. Cerano thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #3
    when i first got it it didnt have this issue but recently it appeared. should i bring it in?
     
  4. Stingray454 macrumors 6502a

    Joined:
    Sep 22, 2009
    #4
    I have read about others that had this problem. Unless one of the black plastic feet are missing from underneath your Air, it's a bent chassis. I'm guessing you didn't cause this yourself (you need quite a lot of force to bend a macbook air). Try contacting Apple to see if you can have the computer replaced, I've heard about others getting their rocking computers replaced for free.
     
  5. aleni macrumors 68020

    Joined:
    Jun 2, 2006
    #5
    try moving the macbook air and check if it's still rocking, becauae mine did that and i moved the mba and it was not rocking anymore.

    might be a wavy table's surface.
     
  6. Cerano, Apr 6, 2011
    Last edited by a moderator: Apr 6, 2011

    Cerano thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #6
    mmmm do they usually replace or repair? my mba is roughly >1 month old

    i tried quite a few tables... its more apparent on some tables. should i live with it or fight it out at the service centre?

    i called apple they told me to bring it down to the service centre. should i just make a ruckus over the phone with the customer relations instead? any genius can verify its chassis warping? there isnt any apple store here in singapore. can i demand that they replace the set or should i just let them replace the chassis?

    just to add my macbook is immaculate.

    i have full wrapsol on it and its covered in a sfbags suede case and then placed into a neoprene bubble case
     
  7. aleni macrumors 68020

    Joined:
    Jun 2, 2006
    #7
    maybe some of the screws are not tight, i opened my macbook pro while ago and found it to be rocking, i realized that one of the screw was not tight, so i made it tight again and problem solved.

    and if i were u, i demand a full replacement of the unit, don't let them mess up your mba by changing the bottom chassis, it's a new product, getting it into service center because of slight rocking problem is not worth it, you might get your mba scratched after the service is done.
     
  8. Cerano thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #8
    thanks mate

    i am very anal about even the slightest scratches. i even imported autosol anodised aluminium polish to keep it pristine this on top the SF suede, Neoprene case and Wrapsol.

    How do you suggest I insist on a full replacement? What if they ask me to bring it down again? Should i go with no this is an inferior product?
     
  9. aleni macrumors 68020

    Joined:
    Jun 2, 2006
    #9
    can u try putting it down on a glass surface? im very curious about the table's surface because my rev B mba does that, but not at all on a glass surface.
     
  10. Cerano thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #10
    yep it does on a glass surface. tried it on multiple glass and plastic and wood surfaces. confirmed warping. how do i argue with the customer relations officer
     
  11. aleni macrumors 68020

    Joined:
    Jun 2, 2006
    #11
    that's good to hear, because if it's rocking on any surface, then it will be easier to show the customer service about the problem, and because it's a pretty new machine (line up), just say that you demand a new one and don't want the machine to be opened up, hell it's not like an old macbook that is almost out of warranty and say that it's pretty annoying to type while the rocking occurs.

    hope they will understand and will give you a new one.
     
  12. Cerano thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #12
    yup mine is around 1 month old as mentioned. crappy thing is that there isnt an apple store in my country so no genius
     
  13. aleni macrumors 68020

    Joined:
    Jun 2, 2006
    #13
    well, just to make u feel better, i live in indonesia, my online apple store is http://store.apple.com/id but the office is in singapore (ang mo kio), and now the indonesian online store is not even selling macs anymore since apple is pissed because of our custom clearance office is full of corrupted people.

    so now we only can buy acessories and iPods in the online apple store, and the authorized resellers here are slow as a nail to get the latest released macs, so we had to buy it from hongkong or singapore by scalpers.

    for your information, i paid about US $1,250 for a base 1.4ghz 11" mba with 4gb of ram and 64gb of ssd, by which i should have paid only $999. but i got it so fast, maybe about 2 weeks after it was launched in the US.

    the new macbook airs were only sold officialy in indonesia by authorized resellers 2 months ago.

    it sadens me to see lot of people still buying the original iPad without knowing that the iPad 2 has been launched by apple. the original i
    ad just arrived here officialy 3 months ago. that's sad.
     
  14. Cerano thread starter macrumors 6502

    Joined:
    Oct 28, 2010
    #14
    well in singapore our base MBAs used to be or still are that price. we dont get it near $999 usd. In fact i paid 2070 sgd for my ultimate which is 1644 usd
     
  15. Beau10 macrumors 6502a

    Joined:
    Apr 6, 2008
    Location:
    Downtown San Diego
    #15
    This hasn't been my experience.

    My 11" had this out of the box, the left foot was up by a couple millimeters. Gave it a minor twist and put it down, the left foot was touching but the right foot was slightly raised! Slight twist back and it was level.
     

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