MacBook Air (2010) Kernel Panic and Application Crashes

Discussion in 'MacBook Air' started by needmacpro, Nov 19, 2010.

  1. needmacpro macrumors newbie

    Joined:
    Feb 5, 2007
    #1
    Hey everyone,

    I just wanted to share my experiences with my new MacBook Air 13" (2010) 1.86 GHz, 4GB memory, 128GB flash storage. I got my machine a week ago. Booted it up and installed all the Apple updates. I then synced all my MobileMe stuff, and installed Evernote, Chrome, TextMate and the Flash plug-in. Everything worked flawlessly for 5 days and then I had a kernel panic a couple of minutes after waking from sleep. I got the message that told me to hold the power button to force a restart.

    After that I got consistent error messages and program crashes when waking from sleep or when quitting applications - iTunes, Mail.app, Flash plug-in, Evernote, and Safari all seemed affected. Even creating a new user account yielded the same results. Tried repairing permissions, resetting SMC, and PRAM but no change.

    I reinstalled the OS last night and so far I haven't had any problems. Ran memory tests, CPU load test, and GPU load tests and nothing seems to force an error. So, I current thinking is that the originally installed OS had some installation issues from the factory or I have an elusive hardware issue.

    If anyone has any experience or thoughts, I'd love to hear them. That said, I figured I'd share in case anyone else was having similar issues.

    Thanks!

    Here is the KP error report:

    Code:
    Interval Since Last Panic Report:  109815 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    D521AC7F-6707-4E01-ACA2-5CF3A008E326
    
    Tue Nov 16 17:17:53 2010
    panic(cpu 0 caller 0x2aab55): Kernel trap at 0x0028e026, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0x50c45000, CR3: 0x1422b000, CR4: 0x00000668
    EAX: 0x50c45000, EBX: 0x00ff8000, ECX: 0x0fcac984, EDX: 0x0fcac984
    CR2: 0x50c45000, EBP: 0x51142728, ESI: 0x00000001, EDI: 0x0fcac984
    EFL: 0x00010206, EIP: 0x0028e026, CS:  0x00000008, DS:  0x00000010
    Error code: 0x00000000
    
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x51142518 : 0x21b50c (0x5d42fc 0x5114254c 0x223974 0x0) 
    0x51142568 : 0x2aab55 (0x59616c 0x28e026 0xe 0x596336) 
    0x51142648 : 0x2a09a8 (0x51142660 0x0 0x51142728 0x28e026) 
    0x51142658 : 0x28e026 (0xe 0x48 0x10 0x10) 
    0x51142728 : 0x28e1f4 (0xfcac984 0xff8000 0x1 0x2b19f7) 
    0x51142788 : 0x28f9a4 (0xfcac984 0xff8000 0x1 0x0) 
    0x511427f8 : 0x2921d6 (0xfcac984 0xff8000 0x1 0x0) 
    0x511428a8 : 0x26b9a7 (0x672b6 0x0 0x80980f 0x84b7e4) 
    0x51142948 : 0x260b60 (0x1284bf9c 0x0 0x0 0x3000) 
    0x51142a78 : 0x261130 (0x42fb0000 0x0 0x1 0x0) 
    0x51142ab8 : 0x259ecb (0x1b3bd74 0x42fad000 0x0 0x42fb0000) 
    0x51142af8 : 0x220342 (0x1b3bd74 0x42fad000 0x20b4 0x577754ac) 
    0x51142b18 : 0x52e90c (0x42fad000 0x20b4 0x800 0x0) 
    0x51142b38 : 0x5777fdf5 (0x42fad000 0x20b4 0x140000 0x1) 
    0x51142b78 : 0x577824ce (0x42c68000 0x51142e58 0x51142e40 0x51142e44) 
    0x51142bf8 : 0x565148 (0x42c68000 0x10c2896c 0x51142e3c 0x28) 
    0x51142c38 : 0x56628a (0x5780cda8 0x42c68000 0x10c2896c 0x28) 
    0x51142c88 : 0x566b0b (0x42c68000 0xb 0x51142cd0 0x0) 
    0x51142da8 : 0x285bce (0x42c68000 0xb 0x10c28968 0x0) 
    0x51143e58 : 0x21d8ba (0x10c28940 0x70b05a0 0x1fd618 0x5733) 
    0x51143e98 : 0x210a3a (0x10c28900 0x0 0x7fdb230 0x8748b20) 
    0x51143ef8 : 0x216c9d (0x10c28900 0x0 0x0 0x0) 
    0x51143f78 : 0x295156 (0x809aac8 0x0 0x0 0x0) 
    0x51143fc8 : 0x2a148d (0x809aac4 0x1 0x10 0x8ea5724) 
         Kernel Extensions in backtrace (with dependencies):
            com.apple.GeForce(6.2.4)@0x57773000->0x57828fff
               dependency: com.apple.NVDAResman(6.2.4)@0x5814f000
               dependency: com.apple.iokit.IONDRVSupport(2.2)@0x57c83000
               dependency: com.apple.iokit.IOPCIFamily(2.6.1)@0x50f66000
               dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x57cca000
    
    BSD process name corresponding to current thread: WindowServer
    
    Mac OS version:
    10H574
    
    Kernel version:
    Darwin Kernel Version 10.5.0: Fri Nov  5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
    System model name: MacBookAir3,2 (Mac-942C5DF58193131B)
    
    
    
    And here is an application crash report (I have lots of these and they all look similar. This one is from iTunes):

    Code:
    Process:         iTunes [349]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.1 (10.1)
    Build Info:      iTunes-10105401~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [98]
    
    Date/Time:       2010-11-18 06:39:13.099 -0600
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    
    Interval Since Last Report:          154667 sec
    Crashes Since Last Report:           26
    Per-App Interval Since Last Report:  28542 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      D521AC7F-6707-4E01-ACA2-5CF3A008E326
    
    Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.audio.CoreAudio     	0x9560f031 IOA_HWDevice::SetIsRunning(bool) + 165
    1   com.apple.audio.CoreAudio     	0x95614582 IOA_SingleDevice::StopHardware() + 40
    2   com.apple.audio.CoreAudio     	0x95614f65 HP_Device::RemoveIOProc(long (*)(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 33
    3   com.apple.audio.CoreAudio     	0x9560d6a4 HP_Device::ExecuteCommand(HP_Command*) + 108
    4   com.apple.audio.CoreAudio     	0x9562cc2d HP_HardwarePlugIn_DeviceDestroyIOProcID(AudioHardwarePlugInInterface**, unsigned long, long (*)(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 147
    5   com.apple.audio.CoreAudio     	0x95614d4c HALPlugIn::DeviceDestroyIOProcID(HALObject const&, long (*)(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 58
    6   com.apple.audio.CoreAudio     	0x95614d0f HALDevice::DestroyIOProcID(long (*)(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 35
    7   com.apple.audio.CoreAudio     	0x95614cab AudioDeviceDestroyIOProcID + 206
    8   ...pple.audio.units.Components	0x7000d924 AUGenericOutputEntry + 13941
    9   ...pple.audio.units.Components	0x7000e941 AUGenericOutputEntry + 18066
    10  ...pple.audio.units.Components	0x70030e93 DefaultOutputAUEntry + 115
    11  ...pple.audio.units.Components	0x70031b3d SystemOutputAUEntry + 2774
    12  ...pple.audio.units.Components	0x70031a78 SystemOutputAUEntry + 2577
    13  ...pple.audio.units.Components	0x70030fe9 DefaultOutputAUEntry + 457
    14  ...ple.CoreServices.CarbonCore	0x986a97c9 CallComponentDispatch + 29
    15  ...ple.CoreServices.CarbonCore	0x986a9b52 CallComponentClose + 43
    16  ...ple.CoreServices.CarbonCore	0x986a9a7b CloseComponentInternal(ComponentInstanceRecord*) + 101
    17  ...ple.CoreServices.CarbonCore	0x986a99fc CloseComponent + 46
    18  com.apple.iTunes              	0x0019f50c 0x1000 + 1697036
    19  com.apple.iTunes              	0x0019ecbc 0x1000 + 1694908
    20  com.apple.iTunes              	0x0019f2b1 0x1000 + 1696433
    21  com.apple.iTunes              	0x00180825 0x1000 + 1570853
    22  com.apple.iTunes              	0x001255d2 0x1000 + 1197522
    23  com.apple.iTunes              	0x0000d8fc 0x1000 + 51452
    24  com.apple.iTunes              	0x00004b07 0x1000 + 15111
    25  com.apple.iTunes              	0x00004859 0x1000 + 14425
    
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             	0x9157cad2 select$DARWIN_EXTSN$NOCANCEL + 10
    1   libSystem.B.dylib             	0x9156818b _dispatch_mgr_invoke + 454
    2   libSystem.B.dylib             	0x91567559 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             	0x915672fe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             	0x91566d81 _pthread_wqthread + 390
    5   libSystem.B.dylib             	0x91566bc6 start_wqthread + 30
    
    Thread 2:
    0   libSystem.B.dylib             	0x91566a12 __workq_kernreturn + 10
    1   libSystem.B.dylib             	0x91566fa8 _pthread_wqthread + 941
    2   libSystem.B.dylib             	0x91566bc6 start_wqthread + 30
    
    Thread 3:
    0   libSystem.B.dylib             	0x915410fa mach_msg_trap + 10
    1   libSystem.B.dylib             	0x91541867 mach_msg + 68
    2   com.apple.CoreFoundation      	0x921f137f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      	0x921f0464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      	0x921f63a4 CFRunLoopRun + 84
    5   com.apple.iTunes              	0x0000c8af 0x1000 + 47279
    6   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    7   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 4:
    0   libSystem.B.dylib             	0x9156f0a6 __semwait_signal + 10
    1   libSystem.B.dylib             	0x9156ed62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             	0x915709f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes              	0x00025ce4 0x1000 + 150756
    4   com.apple.iTunes              	0x00025171 0x1000 + 147825
    5   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    6   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 5:  com.apple.CFSocket.private
    0   libSystem.B.dylib             	0x915600c6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation      	0x92230c83 __CFSocketManager + 1091
    2   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    3   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 6:
    0   libSystem.B.dylib             	0x915410fa mach_msg_trap + 10
    1   libSystem.B.dylib             	0x91541867 mach_msg + 68
    2   com.apple.CoreFoundation      	0x921f137f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      	0x921f0464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      	0x921f63a4 CFRunLoopRun + 84
    5   com.apple.iTunes              	0x0000c8af 0x1000 + 47279
    6   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    7   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 7:
    0   libSystem.B.dylib             	0x915410fa mach_msg_trap + 10
    1   libSystem.B.dylib             	0x91541867 mach_msg + 68
    2   com.apple.CoreFoundation      	0x921f137f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      	0x921f0464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      	0x921f63a4 CFRunLoopRun + 84
    5   com.apple.iTunes              	0x0000c8af 0x1000 + 47279
    6   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    7   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 8:
    0   libSystem.B.dylib             	0x915410fa mach_msg_trap + 10
    1   libSystem.B.dylib             	0x91541867 mach_msg + 68
    2   com.apple.CoreFoundation      	0x921f137f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      	0x921f0464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      	0x921f0291 CFRunLoopRunInMode + 97
    5   com.apple.Foundation          	0x932f87d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6   com.apple.Foundation          	0x932bfbf0 -[NSThread main] + 45
    7   com.apple.Foundation          	0x932bfba0 __NSThread__main__ + 1499
    8   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    9   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 9:
    0   libSystem.B.dylib             	0x915410fa mach_msg_trap + 10
    1   libSystem.B.dylib             	0x91541867 mach_msg + 68
    2   com.apple.CoreFoundation      	0x921f137f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      	0x921f0464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      	0x921f63a4 CFRunLoopRun + 84
    5   com.apple.iTunes              	0x0000c8af 0x1000 + 47279
    6   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    7   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 10:
    0   libSystem.B.dylib             	0x915410fa mach_msg_trap + 10
    1   libSystem.B.dylib             	0x91541867 mach_msg + 68
    2   com.apple.CoreFoundation      	0x921f137f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      	0x921f0464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      	0x921f63a4 CFRunLoopRun + 84
    5   com.apple.iTunes              	0x0000c8af 0x1000 + 47279
    6   libSystem.B.dylib             	0x9156e85d _pthread_start + 345
    7   libSystem.B.dylib             	0x9156e6e2 thread_start + 34
    
    Thread 11:
    0   libSystem.B.dylib             	0x91566a12 __workq_kernreturn + 10
    1   libSystem.B.dylib             	0x91566fa8 _pthread_wqthread + 941
    2   libSystem.B.dylib             	0x91566bc6 start_wqthread + 30
    
    Thread 0 crashed with X86 Thread State (32-bit):
     eax: 0x00000000  ebx: 0x9560d64c  ecx: 0x9561455a  edx: 0x00000000
     edi: 0x02138d40  esi: 0x02653330  ebp: 0xbffff0b8  esp: 0xbffff0a0
      ss: 0x0000001f  efl: 0x00010246  eip: 0x9560f031   cs: 0x00000017
      ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
     cr2: 0x9560f031
    
    
    
     
  2. jeffg819 macrumors regular

    Joined:
    Dec 25, 2006
    #2
    I had my 13" Ultimate setup toss its cookies on Thursday while working in Mail. My crash log suggested an issue with Parallels, something I've experienced on other machines. Things have been fine since then...
     
  3. needmacpro thread starter macrumors newbie

    Joined:
    Feb 5, 2007
    #3
    I had those issues once in a while when using older versions of Parallels. I think you're OK. My situation might be a bit more nebulous.
     
  4. mygrin macrumors newbie

    Joined:
    Nov 23, 2010
    #4
    MacBook Air (2010) also with Application Crashes

    After waking up the brand new MacBook Air I experienced the same issues. No Kernel Panic but Application Crashes for a bunch of applications.

    As an example:

    Process: Safari [227]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 5.0.3 (6533.19.4)
    Build Info: WebBrowser-75331904~2
    Code Type: X86-64 (Native)
    Parent Process: launchd [87]

    Date/Time: 2010-11-23 21:43:52.389 +0100
    OS Version: Mac OS X 10.6.5 (10H574)
    Report Version: 6

    Interval Since Last Report: 12091 sec
    Crashes Since Last Report: 25
    Per-App Interval Since Last Report: 3 sec
    Per-App Crashes Since Last Report: 13
    Anonymous UUID: AD6403CD-0A6E-4A59-AD51-BBD2B6899784

    Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.WebCore 0x00007fff80cbd773 WebCore::SelectionController::recomputeCaretRect() + 35
    1 com.apple.WebCore 0x00007fff80cb15e9 WebCore::FrameView::layout(bool) + 1241
    2 com.apple.WebKit 0x00007fff871a8e19 -[WebHTMLView layoutToMinimumPageWidth:maximumPageWidth:adjustingViewSize:] + 185
    3 com.apple.WebKit 0x00007fff871a30a7 -[WebDynamicScrollBarsView(WebInternal) updateScrollers] + 871
    4 com.apple.WebKit 0x00007fff871a2d13 -[WebDynamicScrollBarsView(WebInternal) reflectScrolledClipView:] + 195
    5 com.apple.AppKit 0x00007fff830b7429 -[NSClipView _selfBoundsChanged] + 784
    6 com.apple.AppKit 0x00007fff830f08bd -[NSClipView setFrameSize:] + 193
    7 com.apple.AppKit 0x00007fff8306ed52 -[NSView setFrame:] + 308
    8 com.apple.AppKit 0x00007fff83108ea6 -[NSScrollView _applyContentAreaLayout:] + 139
    9 com.apple.AppKit 0x00007fff83108647 -[NSScrollView tile] + 1982
    10 com.apple.WebKit 0x00007fff8719f4bd -[WebDynamicScrollBarsView(WebInternal) tile] + 45
    11 com.apple.AppKit 0x00007fff83107e73 -[NSScrollView _tileWithoutRecursing] + 39
    12 com.apple.AppKit 0x00007fff83107e2e -[NSScrollView _update] + 24
    13 com.apple.AppKit 0x00007fff8306f3f6 -[NSView setFrameSize:] + 814
    14 com.apple.AppKit 0x00007fff830b4ada -[NSScrollView setFrameSize:] + 1178
    15 com.apple.AppKit 0x00007fff8306ed52 -[NSView setFrame:] + 308
    16 com.apple.AppKit 0x00007fff830eed50 -[NSView resizeWithOldSuperviewSize:] + 525
    17 com.apple.AppKit 0x00007fff83075108 -[NSView resizeSubviewsWithOldSize:] + 167
    18 com.apple.AppKit 0x00007fff8306f3f6 -[NSView setFrameSize:] + 814
    19 com.apple.WebKit 0x00007fff871a8b87 -[WebFrameView setFrameSize:] + 151
    20 com.apple.AppKit 0x00007fff8306ed52 -[NSView setFrame:] + 308
    21 com.apple.AppKit 0x00007fff830eed50 -[NSView resizeWithOldSuperviewSize:] + 525
    22 com.apple.AppKit 0x00007fff83075108 -[NSView resizeSubviewsWithOldSize:] + 167
    23 com.apple.AppKit 0x00007fff8306f3f6 -[NSView setFrameSize:] + 814
    24 com.apple.WebKit 0x00007fff871a89ec -[WebView(WebPrivate) setFrameSize:] + 140
    25 com.apple.AppKit 0x00007fff8306ed52 -[NSView setFrame:] + 308
    26 com.apple.Safari 0x00000001000283de 0x100000000 + 164830
    27 com.apple.Safari 0x000000010001f2d4 0x100000000 + 127700
    28 com.apple.AppKit 0x00007fff830d95b5 -[NSWindowController _windowDidLoad] + 538
    29 com.apple.Safari 0x000000010001f06e 0x100000000 + 127086
    30 com.apple.AppKit 0x00007fff83076d6f -[NSWindowController window] + 112
    31 com.apple.Safari 0x000000010001c94b 0x100000000 + 117067
    32 com.apple.AppKit 0x00007fff8325cb74 -[NSDocument showWindows] + 98
    33 com.apple.Safari 0x000000010001c84a 0x100000000 + 116810
    34 com.apple.AppKit 0x00007fff8325b3d3 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
    35 com.apple.AppKit 0x00007fff8325b24e -[NSDocumentController newDocument:] + 33
    36 com.apple.Safari 0x0000000100016fba 0x100000000 + 94138
    37 com.apple.Safari 0x0000000100016e7e 0x100000000 + 93822
    38 com.apple.Safari 0x0000000100016e07 0x100000000 + 93703
    39 com.apple.Safari 0x0000000100059b67 0x100000000 + 367463
    40 com.apple.Safari 0x00000001000599ae 0x100000000 + 367022
    41 com.apple.Safari 0x0000000100059979 0x100000000 + 366969
    42 com.apple.AppKit 0x00007fff8318c925 -[NSApplication _doOpenUntitled] + 211
    43 com.apple.AppKit 0x00007fff8318c2e3 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
    44 com.apple.AppKit 0x00007fff8318bf81 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
    45 com.apple.Foundation 0x00007fff85b79f62 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
    46 com.apple.Foundation 0x00007fff85b79d92 _NSAppleEventManagerGenericHandler + 114
    47 com.apple.AE 0x00007fff8797f327 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    48 com.apple.AE 0x00007fff8797f220 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    49 com.apple.AE 0x00007fff8797f127 aeProcessAppleEvent + 210
    50 com.apple.HIToolbox 0x00007fff81b9f741 AEProcessAppleEvent + 48
    51 com.apple.AppKit 0x00007fff8309104b _DPSNextEvent + 1205
    52 com.apple.AppKit 0x00007fff830907a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    53 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
    54 com.apple.AppKit 0x00007fff8305648b -[NSApplication run] + 395
    55 com.apple.AppKit 0x00007fff8304f1a8 NSApplicationMain + 364
    56 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408

    ... shortened ...

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000100b74c48 rbx: 0x0000000100b74c48 rcx: 0x0000000000000311 rdx: 0x0000000000000001
    rdi: 0x0000000100b74c48 rsi: 0x0000000000000001 rbp: 0x00007fff5fbfdbc0 rsp: 0x00007fff5fbfdac0
    r8: 0x000000000000021d r9: 0x0000000000000311 r10: 0x000000000000021d r11: 0x00007fff8306fb7c
    r12: 0x000000000000021d r13: 0x0000000100b73a00 r14: 0x0000000100b73a00 r15: 0x0000000100ba5560
    rip: 0x00007fff80cbd773 rfl: 0x0000000000010206 cr2: 0x00000000534ff000

    ... shortened ...

    Model: MacBookAir3,2, BootROM MBA31.0061.B00, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f54
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en0
    Serial ATA Device: APPLE SSD TS256C, 233,76 GB
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x850a, 0x24600000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821b, 0x04530000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0240, 0x04300000


    Any suggestions what the cause could be and how to fix it ultimately. Is the re-installation the only fix?

    It looks like to be a general issue of the MacBook Air...

    Thanx for any advise!
     
  5. groovyone789 macrumors newbie

    Joined:
    May 2, 2005
    #5
    I had several kernel panics before on my 13" ultimate. What worked for me was using the "Disk Utility" to Verify Disk Permissions and then repair the permissions. Give that a try.
     
  6. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #6
    OK, I think I'm starting to figure out what might be causing these kernel panics. I restarted my computer from Deep Sleep today and got the message that I had to restart. I read the panic report before sending it on to Apple and noticed that Parallels was one of the active applications both times. I have Parallels 6 installed, and Safari 5.0.3 was active. From the detailed reports, I'm guessing that somehow those two applications are involved. I restarted from deep sleep again, but this time without Safari active, and it seemed to be OK. I'll see if I notice a pattern.

    It's odd, to say the least. I'm on my second MacBook Air (my first had the wake from sleep issue), but the kernel panics didn't start until Safari 5.0.3. I also had to reinstall Parallels 6 last week because it was giving me an odd error.

    I like the MacBook Air, but these Rev A "bugs" are a bit annoying considering this is a Rev D device, and the components are nothing new (apart from the Toshiba SSD).
     
  7. mygrin macrumors newbie

    Joined:
    Nov 23, 2010
    #7
    Thank you for the hint. But it didn't worked out. :mad: The verification listed a huge amount of wrong permissions and the repair activity corrected them. But as soon as I start one of the formerly affected applications it crashes again...

    Any other suggestions? Or do I really have to reinstall my MacBook. I thought with changing from Win to Mac this would never be necessary :p

    But seriously, how do I re-install a mac?

    Thanks
    Mygrin
     
  8. archipellago macrumors 65816

    Joined:
    Aug 16, 2008
    #8

    you fell for that bullcrap too.... ??
     
  9. LeonHaar macrumors newbie

    Joined:
    Nov 30, 2010
    #9
    Same problem

    I had the same problem about one week ago. After the apple store reinstalled the OS version, the problem did'nt show up anymore until this morning. Again a kernel panic. an Apple advisor told me to uninstall Growl, because this programm seems to crawl deep in the system...
     
  10. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #10
    Oddly, I haven't had any in a week (knock on wood). I have used Parallels and obviously Safari since then, which were the two programs that showed up in the kernel panic reports. I'll chalk it up to a software issue for now.
     
  11. s4yunkim, Nov 30, 2010
    Last edited: Nov 30, 2010

    s4yunkim macrumors regular

    Joined:
    Feb 6, 2009
    #11
    For what it's worth,

    I received my 11" MBA about 2 weeks ago. Worked perfectly for a week and all of a sudden started freezing and kernel panicking on me like crazy. And by crazy I mean:

    * I shook the mouse from screen saver, and it froze.
    * Force rebooted the computer, which gave me a blank grey screen with the folder and the ? mark.
    * Rebooted again and brought me to a black screen and the fans start to spin up really loud.
    * Called Applecare, and reset the PRAM / SMC a few times, all is normal.

    5 hours of use later

    * System kernel panicked.
    * Rebooted, system kernel panics again about a minute after logging in.
    * Reset SMC/PRAM, shut down computer completely, and rebooted. System kernel panics again.

    Since I use this machine at work, I ran out to the nearest Apple Authorized Service Center (I live in Korea, so there are no actual Apple Stores here.. sigh).

    I open my laptop there and it doesnt kernel panic anymore (figures.) They couldn't run the diagnostics on it because they weren't updated for the air yet, but I got the advice to take the machine home and run an extended looping hardware test overnight.

    7 passes later, no error messages, nothing. So I figure it's the software and I reinstall, and have had no issues.... then 7 days later (today), I open my macbook and the backlight is dark. I can see the display, so I shut down the machine, pray, and turn it back on. It starts up dark but eventually lights up and I havent had a problem thus far... but I'm starting to get a little scared...



    As for questions:

    * Anyone know if there really is an issue with having growl installed? I've had it installed on my mac mini at home forever and never had any issues with kernel panics..

    * So far the solution to my problems with booting have been resetting the SMC, as I'm told by the Applecare reps can become corrupt. I'm not running anything out of the ordinary (office 2011, safari, adium), what could be causing this? I haven't installed any new software since the day I reinstalled everything.

    * Could clicktoflash be a source of kernel panics? That's the only thing I haven't reinstalled yet...



    I have a replacement logic board on order, but apparently Korea's part's hub is in Singapore, so it'll be a week or two before it comes in... :(


    Any thoughts or suggestions would be welcome.
     
  12. LeonHaar macrumors newbie

    Joined:
    Nov 30, 2010
    #12
    Just brought my air back to the nearest apple store yesterday because the kernel panel keep showing up. They are sending it to apple for research....
    Keep you informed:)
     
  13. richard371 macrumors 68000

    Joined:
    Feb 1, 2008
    #13
    This really bugs me. My first base 11.6 got a kernel panic after 2 days. Due to the loose hinge I returned it. I have had this one since Black friday and had 1 kernel panic Saturday. It said it was caused by safari. I am now using firefox. These kernal panics are the same as a blue screen in windows they just look prettier but you loose all your work and have to reboot. This is unacceptable for a MAC. I have had my imac 24 loaded with software for 2 years and never 1 kernal panic. I ran the extended hardware tests but like others have said it may not find all issues.



    I still have about 9 days to return my 11.6 so 1 more kernal panic and its going back. I really like this little computer and the base model suits my needs fine but reliability is important. Not sure if its a memory issue or ssd issue but its sure not a heat issue as this thing runs very cool.
     
  14. LeonHaar macrumors newbie

    Joined:
    Nov 30, 2010
    #14
    Problem solved!

    Okay, just picked up my air and they say they know the problem. It seems that flashplayer, silverlight and cooliris won't work with the air, because it's simply not made for that.. so uninstall flashplayer and silverlight and kernel panics won't be an issue anymore... (i hope so)
     
  15. adsussman macrumors newbie

    Joined:
    Dec 27, 2010
    #15
    Same problem with MBP 15" (mid-2010)

    I don't have an Air, but have a MBP 15" (mid 2010). I am having the same problem with Office 2011 (Outlook crashes 12-20x per day) and with Filemaker. Anyone else with problems/solutions for this? Microsoft has been unable to help solve this problem.

     
  16. Cordless macrumors newbie

    Joined:
    Oct 30, 2005
    Location:
    London, England
    #16
    I've had a new Mac mini for about a month and suffered maybe a dozen kernel panics all induced when waking from sleep (the computer, not me). Doing my head in as my previous Mac mini which I had for 5 years never suffered from this. Done all the usual stuff to try and fix but no luck. Logs suggest a different cause each time so no real help. Thinking of returning it to Amazon UK as 'not fit for purpose'.
     
  17. beeh macrumors regular

    Joined:
    Jan 15, 2008
    #17
    Just got a kernel panic waking from sleep. Have a 11.6" ultimate, got on Christmas Day and been on ever since. All I have installed on it is xcode & iPhone SDK, flashplayer ( installed many days ago ) and Autodesk sketchbook pro. All software is up to date.

    Last thing I did on it was plug in my Touch and check email. Then email again a few hours later. Then about an hour later went to check email again and black screen and wouldn't wake, had to power cycle.

    The panic log seems to suggest an NVidia issue...uh oh. Still waiting to have similar problems with my two year old Asus EEE 901 or my 4 year old Macbook... :)
     
  18. newdeal macrumors 68020

    Joined:
    Oct 21, 2009
    #18
    ...

    I assume you all updated to 10.6.5 and then installed the EFI 2.0 update?
     
  19. philxor macrumors regular

    Joined:
    Dec 21, 2010
    #19
    Userland software will not cause kernel panics in the OS. Kernel panics are generally caused by hardware driver issues, which may or may not be manifested by some piece of software running on the box. Or through lower layer OS functions like scheduling, etc.

    Someone can tell you to not run such and such software at the same time but it's highly unlikely that's causing the issue.

    My guess is Apple may have some driver updating to do to fix the issues, at least on the MBA.
     
  20. gglockner macrumors 6502

    gglockner

    Joined:
    Nov 25, 2007
    Location:
    Bellevue, WA
    #20
    I found with my RevC MBA that if you sleep with a USB device attached, then unplug while sleeping, then wake, you get a KP. Perhaps that's what happened in your case.
     
  21. beeh macrumors regular

    Joined:
    Jan 15, 2008
    #21
    Possible, but I unplugged the Touch after I couldn't wake the computer from sleep. In the kernel log is this:

    Backtrace continues...
    Kernel Extensions in backtrace (with dependencies):
    com.apple.nvidia.nv50hal(6.2.4)@0x139c000->0x17b0fff
    dependency: com.apple.NVDAResman(6.2.4)@0x967000
    com.apple.NVDAResman(6.2.4)@0x967000->0xc54fff
    dependency: com.apple.iokit.IOPCIFamily(2.6.1)@0x927000
    dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
    com.apple.iokit.IONDRVSupport(2.2)@0x95a000->0x966fff
    dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
    dependency: com.apple.iokit.IOPCIFamily(2.6.1)@0x927000
    com.apple.iokit.IOGraphicsFamily(2.2)@0x938000->0x959fff
    dependency: com.apple.iokit.IOPCIFamily(2.6.1)@0x927000

    Which leads me to believe that it is an nvidia driver issue...but this could be the result of something else.

    I can deal with Safari or an App crashing most of the time, yeah, it's frustrating to lose work, but at least you know your machine ( HW and SW drivers ) isn't "bad".

    This worries me, because I've not had an Apple computer kernel panic.
     
  22. beeh macrumors regular

    Joined:
    Jan 15, 2008
    #22
    Now that I've used it a few more days, I've had Safari crash more times in these few days on the Air than I had in 4 years of use of my original Dual Core Macbook...

    I used to think Apple machines were superior quality, but this experience is making me realize that is no longer true.
     
  23. gglockner macrumors 6502

    gglockner

    Joined:
    Nov 25, 2007
    Location:
    Bellevue, WA
    #23
    Did you install software with kernel extensions? If so, you should try to uninstall them and see if it resolves the issues.
     
  24. beeh macrumors regular

    Joined:
    Jan 15, 2008
    #24
    Thanks for the suggestion. I'm not frustrated enough to try to debug this myself - do enough of that at work and don't want to mess with it at home too. :)

    All I have installed is Xcode and the iPhone SDK, Autodesk Sketchbook Pro and Flashplayer...The exact same things installed on my four year old Macbook that has never had a kernel panic.

    I'm just hoping Apple acknowledges the issue(s) and fixes them with a SW update, as otherwise this is an awesome machine. Plenty of power, good battery life ( 3-5 hours depending on what I am doing ), great size and weight...etc.
     
  25. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #25
    If you have time and want to isolate the issue, I only see 1 real solution.

    Do a clean OS install and start adding back those programs one by one, using the machine for a day in between to see if you can get the panics to re-occur. In order, I would probably reinstall Flash, iPhone, Xcode and Autodesk. My gut says the panic comes with either Xcode or Autodesk.
     

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