Macbook air 2013 frozen

Discussion in 'MacBook Air' started by thetruth1985, Aug 23, 2013.

  1. thetruth1985 macrumors 6502

    Joined:
    Sep 17, 2010
    #1
    Hello,

    I have a 2013 Macbook Air i5 128. It has worked fine for the past 3 weeks that I've owned it. About a hour ago, while surfing the internet, the computer just froze. The trackpad and the keyboard are both unresponsive. So far, all I've tried is turning off the MBA by holding the power button. Once I turn it back on, the MBA boots up just like the normal. The issue is that the trackpad and keyboard are still not working! Because of this, I'm unable to login to the computer. Has anyone encountered this issue and does anyone know how I can repair this?
     
  2. Mstrcrd macrumors newbie

    Joined:
    Jul 24, 2011
    Location:
    Lint, Belgium
    #2
    Have you tried hooking up an external mouse and keyboard? My keyboard and trackpad stopped working on wednesday for some reason...
     
  3. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #3
    Hi,

    Often best to try reset the PRAM/SMC in situations such as these. Any chance you can kindly try this and let me know what the outcome is?

    Thanks in advance. :)
     
  4. thetruth1985 thread starter macrumors 6502

    Joined:
    Sep 17, 2010
    #4
    That fixed it. It's still strange considering it's a new machine with barely any apps installed. I hope the issue doesn't pop again. Thanks a lot!
     

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