MacBook Air 2018 FaceTime poor camera quality

Discussion in 'MacBook Air' started by Rbnn, Nov 16, 2018.

  1. Rbnn macrumors newbie

    Rbnn

    Joined:
    Nov 16, 2018
    #1
    Has anyone noticed the poor camera quality? Mine is blurry, dramatically bad. My old 2013 Air was way better camera wise, even in bad light conditions.
     
  2. Ma2k5 macrumors 68020

    Ma2k5

    Joined:
    Dec 21, 2012
    Location:
    London
    #2
    Yes it was quite blurry when I used it yesterday for FaceTime, but I can't objectively compare with another machine now (or whether it was lightning conditions, or network conditions that affected it).
     
  3. manhattanmania macrumors regular

    Joined:
    Jul 9, 2007
    #4
    I can confirm, the camera is crap. It doesn't bother me too much as I won't really use it (FaceTime on iPhone always) but yeah, it ain't good.
     
  4. nyzwerewolf macrumors regular

    Joined:
    Jul 11, 2007
    Location:
    Long Island, NY
    #5
    Yes, can confirm. Horrible quality. Facetime, Skype, Photo Booth all have the same issue. 2015 MacBook Air camera puts the 2018 MBA to shame. Not sure if this is a sensor issue or a software issue.
    There is also a thread on apple forums @ https://discussions.apple.com/thread/8627217

    hopefully Apple will issue a statement?
     
  5. torana355 macrumors 68030

    Joined:
    Dec 8, 2009
    Location:
    Sydney, Australia
    #6
    Shame Apple. They are really dropping the ball latley.
     
  6. jesChexin macrumors member

    Joined:
    Mar 8, 2018
    #7
    The strange thing is they are marketing this as a 720p HD camera, but it doesn’t look any different than the old fuzzy much-maligned 480p MBA camera.
     
  7. Jimmy James macrumors 601

    Jimmy James

    Joined:
    Oct 26, 2008
    #8
    How can this still be an issue when it was sorted out years ago?
     
  8. DrJohnnyN Suspended

    DrJohnnyN

    Joined:
    Jan 27, 2010
    #9
    Received my BTO 2018 retina MBA today (11/28/2018).
    Returning to Apple tomorrow. Front camera is complete crap.
    As a physician, I often video conference patients and the front camera on the new Airs are an embarrassment.
    --- Post Merged, Nov 28, 2018 ---
    Yep, read this thread before I got on MacRumors.
    I was hoping my Air's crap camera was an isolated occurrence and I would just pick up another one. Nope.
    Apple dropped the ball.
     
  9. Dino_Axl macrumors newbie

    Dino_Axl

    Joined:
    Nov 18, 2018
    #10
    Have the same issue with the camera, asked friend about it (he has 2018 Pro) and he said that his camera is also crap (didn't test it tough). I hope there will be a solution to this mess because I really like my new machine but I think this is unacceptable. Apple can't mislead people in saying this is a HD camera when in reality it's comparable to VGA cameras that were in laptops that were made in year 2000.

    Voiced my disappointment in the feedback link someone provided in this thread or in Apple one, I think everyone that has this machine has to do it honestly....

    And here's the link: https://www.apple.com/feedback/macbookair.html
     
  10. ZipZap macrumors 603

    Joined:
    Dec 14, 2007
    #11
    Its no secret that the front camera on the Apple laptops is garbage. Apple should be ashamed of itself for using such old tech...but they profit so they don't care.

    If you need a better camera in the front, consider the new iPad of a Windows laptop.
    --- Post Merged, Nov 30, 2018 ---
    It should bother everyone. If Apple believes that most will accept then there is not incentive to improve.
     
  11. Yvan256 macrumors 603

    Yvan256

    Joined:
    Jul 5, 2004
    Location:
    Canada
    #12
    Increased price, crap keyboard, sub-par retina display, crap front camera... Yep, Apple totally lost it. And to think I waited over 6 years for this new MacBook Air. I'm just glad I didn't buy one.
     
  12. phunigai macrumors regular

    Joined:
    Nov 12, 2018
    #13
    i hear yees! my itouch photos from 2012 are clearer, crisper and lifelike compared to the one i take nowadays. obviously apple did something software-wise to defunk older device not to perform as they did when purchased, or i'm "paranoid" and should buy a new itouch every year and be a nice mind-controlled apple lab rat.
    --- Post Merged, Nov 30, 2018 ---
    noooo, apple products suck in Canada as well, eh? Now where else can i flock to when i need a good computer, Djibouti?
     
  13. Wags macrumors 6502a

    Joined:
    Mar 5, 2006
    Location:
    Nebraska, USA
    #14
    Yea. Noticed right away how grainy. Specs say same 720p but parts must be poor quality. MBA built/designed for maximum profit.
     
  14. Ghost31 macrumors 68020

    Ghost31

    Joined:
    Jun 9, 2015
    #15
    Have a little compassion for Christ sake. Apple just lost their trillionare status this week
     
  15. 0014 macrumors 6502a

    0014

    Joined:
    May 23, 2016
    Location:
    Middle East
    #16
    Is it the image you see on the screen is crap or is it the same for a recipient in FaceTime? I know that would sound counter-intuitive but I have see this happen with a previous MBP I had. On my screen my own image looked fuzzy, but was clear and appeared in HD to the person the other end.
     
  16. Wags, Nov 30, 2018
    Last edited: Nov 30, 2018

    Wags macrumors 6502a

    Joined:
    Mar 5, 2006
    Location:
    Nebraska, USA
    #17
    Never thought about that. Just going by my view.
     
  17. sudaltsov macrumors newbie

    sudaltsov

    Joined:
    Nov 4, 2018
    #18
    Test with Photo Booth. Everything is local.
     
  18. Dino_Axl macrumors newbie

    Dino_Axl

    Joined:
    Nov 18, 2018
    #19
    Grainy as well, I think it's just crap camera inside and there is nothing we can do about it... either they knew and still marketed it as a HD or they are unaware of the issue which is highly unlikely...
     
  19. eric.johnson macrumors newbie

    eric.johnson

    Joined:
    Nov 23, 2018
    #20
    Yep I returned the MacBook Air 2018 after only two days. The camera is very 2004. The 2018 MacBook Pro is much better all round and camera while not as good as it should be is noticeablely better
     
  20. EugW macrumors 601

    EugW

    Joined:
    Jun 18, 2017
    #21
    Sounds like my 12” MacBook’s camera. Utter garbage, at least in low light.

    I only use the FaceTime camera on my iPhone.

    IIRC, the 2017 MacBook Pro has a better camera. If accurate, that is yet another notch on the Pro’s belt over the Air. I haven’t compared the Air and Pro’s cameras side by side though.
     
  21. ascender macrumors 68020

    Joined:
    Dec 8, 2005
    #22
    First Zoom call today and the camera really is poor in terms of quality. Is it a hardware or software issue though?

    I know the camera on the MBP is better, but I don’t want or need another MBP to be honest.
     
  22. Wags macrumors 6502a

    Joined:
    Mar 5, 2006
    Location:
    Nebraska, USA
    #23
    Would think hardware. Also shouldn’t be unknown to Apple what it looks like. Another cost decision that the consumers didn’t benefit from.
     

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