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yuvald

macrumors newbie
Original poster
Nov 27, 2022
8
0
Hey,
I have a problem with my Macbook air 2017, When I unplug the charging cable my Macbook suddenly turn off after 10-15 minutes. But the weird thing about that, that when I check my "battery status" everything seems fine, what I mean by fine is when I look at the system information that's what I get:

Condition: Normal
Cycle Count: 314

So I don't know what the problem is with my Macbook, should I replace the battery? or maybe there is something wrong with the settings.
Thanks :)
 
Hey,
I have a problem with my Macbook air 2017, When I unplug the charging cable my Macbook suddenly turn off after 10-15 minutes. But the weird thing about that, that when I check my "battery status" everything seems fine, what I mean by fine is when I look at the system information that's what I get:

Condition: Normal
Cycle Count: 314

So I don't know what the problem is with my Macbook, should I replace the battery? or maybe there is something wrong with the settings.
Thanks :)
Is it off, or just sleeping?

Check System Preferences -> Energy Saver. There should be a question mark button on the bottom right. Click on it to get more help on various options.
 
Should I mark this one?
 

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Hey,
I have a problem with my Macbook air 2017, When I unplug the charging cable my Macbook suddenly turn off after 10-15 minutes. But the weird thing about that, that when I check my "battery status" everything seems fine, what I mean by fine is when I look at the system information that's what I get:

Condition: Normal
Cycle Count: 314

So I don't know what the problem is with my Macbook, should I replace the battery? or maybe there is something wrong with the settings.
Thanks :)
does it turn off in sleep or working? Write clearly
 
I have to push power key

Boot to the login window
Yes, your battery is acting suspicious. Install a battery utility then report what is says. Probably better to change battery. Did you have any accidents with the notebook recently? New battery is not very expensive, or you might to have change notebook itself (if it is a logic board) but I don't think so. Also, does notebook function normally when on AC power?
 
Yes, your battery is acting suspicious. Install a battery utility then report what is says. Probably better to change battery. Did you have any accidents with the notebook recently? New battery is not very expensive, or you might to have change notebook itself (if it is a logic board) but I don't think so. Also, does notebook function normally when on AC power?
When I've check my battery status now, It says "service recommended", so I think my battery is almost dead. What do you mean by notebook?
 
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