Macbook Air DOA/Warranty

Discussion in 'MacBook Air' started by aatuz, Jul 7, 2012.

  1. aatuz macrumors newbie

    Joined:
    Jul 7, 2012
    #1
    So I bought new macbook air 13" with 256gb SSD and I have serious battery life problems. At best I got 4.5h but regularly I keep getting 2-3.5h only with normal use (Facebook, youtube, mail and stuff). There are also some dead pixels almost in middle of the screen and it's very annoying. It's been 8 days since I bought the machine so could these kind of problems to be considered as a DOA?
     
  2. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #2
    You have 14 days to return it with no questions
    Just return and buy another
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    If you just bought it, take it back and exchange it. Apple will not give you any problems doing that.
     
  4. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #4
    Dead on Arrival? No. It's obviously working and not dead. :p

    But you're well within the 14 days of purchase, so you can go back to the Apple Store and exchange it if you wanted to.

    Have you properly calibrated the battery yet? If not, follow the steps on this page and see if that helps.

    Apple Notebook Battery FAQ

    Plus, YouTube will aid in draining the battery quicker than not using it. Watching any kind of videos for extended periods (YouTube, iTunes, Netflix etc...) will cause the CPU to run more and thus drain the battery quicker.
     
  5. kodeman53 macrumors 65816

    Joined:
    May 4, 2012
    #5
    Interesting how some people want to create their own definitions for words. Just because you call it DOA, doesn't make it so. Take it into a Apple store, claim it is DOA then watch them turn it on. Post back here and let us know how long they laughed at you.
     
  6. aatuz thread starter macrumors newbie

    Joined:
    Jul 7, 2012
    #6
    Well DOA isn't maybe the best word to describe the situation^^ I was wondering if there is some specific number of dead pixels required to get screen replaced?
     
  7. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #7
    I think it is 3 or 4. However, within the first 14 days it is no questions asked. Just return it and get another one.
     
  8. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #8
    No there isn't a set number. They will replace it with one dead pixel if you are truly dissatisfied with it and within the return period.
     
  9. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #9
    this. If you are still within 14 days you can return for whatever reason you want.
     
  10. tekno macrumors 6502a

    Joined:
    Oct 15, 2011
    #10
    You're within 14 days, take it back. I don't think anyone has suggested that to you yet.
     
  11. kodeman53 macrumors 65816

    Joined:
    May 4, 2012
    #11
    Only 5 posts have suggested this. :rolleyes:
     
  12. aatuz thread starter macrumors newbie

    Joined:
    Jul 7, 2012
    #12
    The thing is that i'm little scared to take it back since somehow I managet to get tiny scratch on the screen, noticed it today. Probably a small piece of sand or something was in between the screen and keyboard when I shut it and it made the scratch. Will it have any effect on the exchange process?
     
  13. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #13
    Probably not. Take it in and see about the exchange.
     
  14. aatuz thread starter macrumors newbie

    Joined:
    Jul 7, 2012
    #14
    Hoping for the best! I'll keep you updated.
     
  15. tekno macrumors 6502a

    Joined:
    Oct 15, 2011
    #15
    I was being sarcastic.
     
  16. kodeman53 macrumors 65816

    Joined:
    May 4, 2012
    #16
    Without a Smilie, how is one to know? :rolleyes: There are a lot of lazy people who don't bother reading the whole thread. :D See the Smilies, there to the right of where you type a Message? Just click on the appropriate one to indicate sarcasm. :rolleyes:
     
  17. tekno macrumors 6502a

    Joined:
    Oct 15, 2011
    #17
    No.
     
  18. aatuz thread starter macrumors newbie

    Joined:
    Jul 7, 2012
    #18
    I got new MBA, yeah!

    Downside is that there is 1 dead pixel but its on the bottom right corner so it doesn't bother me. Batterylife is way better now!
     

Share This Page