Macbook air does not start

Discussion in 'MacBook Air' started by kopikar1, Aug 27, 2015.

  1. kopikar1 macrumors newbie

    Joined:
    Aug 27, 2015
    #1
    My mac book air is not getting on. Magsafe (charger) light does not glow. I tried SMC reset. after several attempts, it worked once for about 5 mins. Then again it went off while working.

    Now even SMC RESET does not seem to be working.

    Can someone help me? I urgently need some data
     
  2. Mac-lover3 macrumors 6502

    Mac-lover3

    Joined:
    Dec 2, 2014
    Location:
    Belgium
    #2
    Did any liquid get in your mac recently? you could try to use a safe boot:
    Follow these steps to start up into safe mode.

    1. Start or restart your Mac.
    2. Immediately after you hear the startup sound, press and hold the Shift key.
    3. Release the Shift key when you see the Apple logo appear on the screen.
     
  3. kopikar1 thread starter macrumors newbie

    Joined:
    Aug 27, 2015
    #3
    Mo liquid problem.

    My MBA does not get on. So all your suggestions do not work at all.
     
  4. Trvlngnrs macrumors 6502

    Trvlngnrs

    Joined:
    Jun 8, 2010
    #4
    Logic Board.... mine is getting repaired as we speak. Hope it's under warranty ($435)! Most of the time they can reuse the SSD so your info will still be there.
     
  5. Sumter macrumors regular

    Sumter

    Joined:
    May 21, 2014
    #5
    I had the exact same problem on my now-gone MBA 13".

    I sold it to a friend, and she said that the packaging (done by the UPS store) was horrendous and they didn't even attempt to fix the MBA in place to keep it from getting bumped around. I was unable to realize this problem because the employee at UPS took the laptop and packaged it inside a room, where I could not see... It was working absolutely fine before I shipped it, so we figured the problem must have happened because of the shipping. Fortunately, no visible marks on the laptop itself.

    I looked up every possible solution and told her to try it out (it was her first ever Macbook and she was excited, I didn't want to let her down so I tried hard to fix the problem) even suggesting shaking the thing. Nothing worked.

    She had to take it to a Genius Bar and they tried some of the stuff I already suggested her to do, which of course did nothing. They had no clue what went wrong, so their solution was to replace the parts they thought were problematic. It cost $280 USD but she was able to get it done for free despite being out of warranty because the Apple employee there messed some things up with the Serial Number, told her she was under AppleCare (I was very confused since I knew I didn't purchase one) and that the repair would be free. Apple found out it wasn't under warranty and sent her an email with the bill. Upset, my friend called AppleCare and told them the situation... you know the rest of the story.

    Anyway, she just received her laptop back and she says they replaced the logic board and...ISO? Apparently they were faulty somehow. Your problem is probably logic board as well. You can't fix it yourself if SMC reset isn't working. You have to take it to a Genius Bar. I hope you have warranty for the laptop.
     

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