Macbook Air mid '11 A1370 - can't do anything in OS even after formatting ssd.

Discussion in 'MacBook Air' started by cvuplait, Jun 18, 2017.

  1. cvuplait macrumors newbie

    Joined:
    Jun 18, 2017
    #1
    Macbook Air mid '11 A1370 - can't do anything in OS even after formatting ssd. I have the macbook air software reinstall drive that includes mac os x v10.6 (model a1384) that I've used several times to reset to factory settings. I am still unable to do anything in the OS once it boots - I eventually get the ballon ball of death and then it sits there and clocks for hours. Wanted to see if I could get some advice. I know it only has 2gb ram, but should I try to download an older version of OSX to install and see if I can run it? Thanks in advance.
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Try a different OS. I believe yours shipped with 10.7 (Lion), so if you're trying to install an older OS, this would be causing an issue.

    Try Sierra, or El Capitan... well, anything beyond Snow Leopard, really.
     
  3. cvuplait thread starter macrumors newbie

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    Jun 18, 2017
    #3
    Thanks for the quick reply, don't work on macs much but how would on procure a copy of 10.7 or +?
     
  4. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #4
    Erhm if you have a different Mac you can briefly gain access to, Sierra is a free download from the App Store. So just sign in and download it through there.
     
  5. cvuplait thread starter macrumors newbie

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    Jun 18, 2017
    #5
    My wife has a 15' air, i'll give that a shot. thanks
    --- Post Merged, Jun 19, 2017 ---
    IS there a special way to download the iso off the app store? not finding it
     
  6. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #6
    Apologies for my belated reply. Download the app and then review instructions to make bootable: https://support.apple.com/en-gb/HT201372
     
  7. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #7
    You can download the Sierra installer app from the App Store by;
    Launch the App Store,
    Search for "macOS Sierra" then click download,
    App Store001.jpg
    The installer app will automatically launch after the download is completed, Quit it at the first prompt, then check for the "Install macOS Sierra" app (just under 5 GB) in the Application folder.
    Follow the keysofanxiety link instructions to create a bootable Sierra USB installer.
     
  8. cvuplait thread starter macrumors newbie

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    Jun 18, 2017
    #8
    You are both scholars and gentlemen. I was able to create a bootable usb, Thank you sirs and heres to seeing if I can resurrect this old mba
    --- Post Merged, Jun 19, 2017 ---
    Running into another issue, when booting off the sierra usb key - about half way through the progress bar it comes up with a big "Prohibitory symbol" and doesn't continue. Maybe I need to get something older than sierra?
     
  9. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #9
    Hmm, very odd. The 2011 MBA you have definitely supports Sierra. :confused:

    Is there an Apple Store local to you? They'd be more than happy to install the OS for you free of charge. If not, I'll rack my brains...
     
  10. cvuplait thread starter macrumors newbie

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    Jun 18, 2017
    #10
    Is is possible to get my hands on capitan or even snow leopard these days? Yes there is one, would they really load an OS on my mba out of warranty ?
     
  11. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #11
    You can get El Cap from the App Store but only if you've previously redeemed it. Snow Leopard wouldn't work on your Mac as it shipped with Lion.

    Yeah they're normally happy to help with stuff like that even if you're out of warranty. Your mileage may vary depending on how busy they are, but they certainly wouldn't do work then hand you a bill. They'll be upfront with any costs. I'm sure they'll take a look as you've already done a number of troubleshooting steps.
     
  12. cvuplait thread starter macrumors newbie

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    Jun 18, 2017
    #12
    My wifes mba currently has capitan on it, would I be able to get it from there? I don't see it on the app store using her mba.
     
  13. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #13
    Yeah if you sign in with her Apple ID along the menu bar, it should then be visible in the Purchased tab on the App Store.
     
  14. Isamilis macrumors 6502

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    Apr 3, 2012
    #14
    Did you get this error before installing to harddrive, or before? In the first case, try install to another disk (external disk), or format with wipe option. I am just curious, the problem is either on the SSD (disk) or other hardware.

     
  15. cvuplait thread starter macrumors newbie

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    Jun 18, 2017
    #15
    I get the error before, I will try to format it and then give it another go
    --- Post Merged, Jun 19, 2017 ---
    I did not see capitan in her purchased. Its the version that came shipped with it, does that matter?
    --- Post Merged, Jun 19, 2017 ---
    I formatted the drive and then tried to install, no dice. Possible bad ssd ?
     
  16. Isamilis macrumors 6502

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    Apr 3, 2012
    #16
    You could try reformat SSD with wipe option, ensuring SSD is writeable correctly. If no problem then the problem is likely on the other hardware (board, etc).
     

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