OK so I’m fairly new to the Mac and Apple society. I recently purchased a MacBook Air From a police auction in Denver Colorado and I’m trying to figure out if I just bought an expensive paperweight or if I will be able to get into the unit. It’s requesting a password but I don’t know the password and I don’t know if there is a way to get around that or if I’m just SOL right now any help would be greatly appreciated thank you
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MacBook Air password
- Thread starter BigmoneyCash
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With the proof of purchase visit the Apple Store in Denver (Apple Cherry Creek - 3000 E 1st Avenue Denver, CO 80206(303) 583-7310).
Nope, there's no way to get around it.
Apple still may not unlock it.
https://www.macworld.co.uk/how-to/mac/forgotten-mac-password-3594395/
Is this just the macOS login password, or is it a firmware or iCloud password like shown in the page at the link below? If it is just the OS login, that is pretty easy to reset following step three at the link above.
If it is the iCloud or firmware password, you are pretty much sunk unless you can get Apple to unlock it for you as mentioned by others.
https://support.apple.com/en-us/HT204455
So can you not just install a new internal drive and boot from that? Is the entire system locked if you don’t know the passcode? If so, would that be a result of the previous user having FileVault on?
Replacing the internal drive won't help because you still can't boot with an external drive to format and reinstall the os. Internet recovery and recovery can't be invoked either.
Even if another internal drive with a fresh os is installed in the MacBook, the firmware password must be entered to boot from this internal drive.
Dang that sucks. But OP didn’t specify which type of passcode is locking the computer correct? If it’s firmware, I doubt Apple would do anything to help. If they didn’t help the US gov. unlock a terrorist’s phone why would they help someone unlock a Mac.
If the OP had proof of ownership, Apple will help remove the firmware password AFAIK.
The phone was a different situation because the US government was not the owner of the phone in question?