MacBook Air webpages just won't load?

[Meliam]

I have had this problem with my Mid 2013 MacBook Air for a while now. No matter which browser I use, the vast majority of webpages I try to open are forever loading. As in the page is blank and the spinning circle on the tab just keeps spinning. Eventually the page will load after leaving it for 5-10 minutes.

It's not the Internet connection, because webpages load just fine on all our other devices, and when I download files on my Mac they load as fast as they should. Also I have used my Mac on a friends internet connection and I get the same problem.

I have been googling around and have tried several things to no avail, such as:

- updating the OS from Mavricks to El Capitan
- resetting the DNS
- changing the DNS to Open DNS
- got a new modem
- tried multiple different browsers

I'm running out of ideas. Can anyone please help? This is infuriating!!

Thanks

 

[JohnDS]

Check your console logs to see if there are error messages from the browsers or network

 

[IHelpId10t5]

I have had this problem with my Mid 2013 MacBook Air for a while now. No matter which browser I use, the vast majority of webpages I try to open are forever loading. As in the page is blank and the spinning circle on the tab just keeps spinning. Eventually the page will load after leaving it for 5-10 minutes.

It's not the Internet connection, because webpages load just fine on all our other devices, and when I download files on my Mac they load as fast as they should. Also I have used my Mac on a friends internet connection and I get the same problem.

I have been googling around and have tried several things to no avail, such as:

- updating the OS from Mavricks to El Capitan
- resetting the DNS
- changing the DNS to Open DNS
- got a new modem
- tried multiple different browsers

I'm running out of ideas. Can anyone please help? This is infuriating!!

Thanks

Do you have any antivirus or security software, or VPN software installed on the Mac?

 

[IHelpId10t5]

Try opening "System Preferences" > "Network" > "Location:" > "Edit Locations..." > Click the "+" > enter a name like "New" > click "Done" > then select the "New" network from the "Location:" list.

 

[Meliam]

Check your console logs to see if there are error messages from the browsers or network

I tried to load a webpage and watched the messages come up on console from when i opened the page until it loaded. I am not sure what they mean. I've attached a screenshot to this message.

Do you have any antivirus or security software, or VPN software installed on the Mac?

Yeah I have Avast installed, and also have Hola but I think that is only a Chrome extension.

Try opening "System Preferences" > "Network" > "Location:" > "Edit Locations..." > Click the "+" > enter a name like "New" > click "Done" > then select the "New" network from the "Location:" list.

I tried this but it didn't work

 

[satcomer]

According to your logs post it is Avast that is screwing up. Dump it on a Mac and if your are still paranoid use Malwarebytes.

 

[Meliam]

According to your logs post it is Avast that is screwing up. Dump iton a Mac and if your are still paranoid use Malwarebytes.

Thanks satcomer! I disabled Avast web shield and everything seems to be working normally now