Macbook air, whitescreen with blinking question mark and folder

Discussion in 'MacBook Air' started by aztec123, Oct 23, 2013.

  1. aztec123, Oct 23, 2013
    Last edited: Oct 23, 2013

    aztec123 macrumors newbie

    Joined:
    Oct 23, 2013
    #1
    Hello,

    A friend of mine gave me his mac, with this problem.
    First thing i've tried, is to boot up a live ubuntu, to save all the personal files.

    But i couldn't find the ssd.

    All i've got is this image.
    (in spanish)

    is the ssd dead ?

    thanks.

    [​IMG]


    example photo of error
    [​IMG]
     
  2. micrors4racer macrumors 6502

    Joined:
    Apr 19, 2012
    #2
    It appears the SSD is dead. Is this a 2012 MBA with the 128GB Toshiba drive? Apple will replace the SSD if it is.
     
  3. 007bond macrumors 6502a

    007bond

    Joined:
    Dec 12, 2008
    Location:
    DFW, Texas
    #3
    Is it the 2012 model? The SSD is probably dead, but Apple is replacing them for free if they're covered under the replacement program.
     
  4. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #4
    If it's a 2012 with what was supposed to be a 128GB SSD, then it's affected by this issue:

    http://www.apple.com/support/macbookair-flashdrive/

    You should be able to take this to an authorized Apple repair center for replacement, through these things are failing like crazy right now, and with the replacement program in full force, supplies of new SSDs are constrained. So, it could be a bit of a wait.

    Unfortunately, the data on the drive is a lost cause, unless he has a backup.
     
  5. HarryWarden macrumors 6502a

    Joined:
    Oct 27, 2012
    #5
    My 13-inch 2012 MBA just failed this morning. Sigh, should have seen it coming but foolishly thought the firmware update Apple released was going to fix the problem.
     
  6. aztec123 thread starter macrumors newbie

    Joined:
    Oct 23, 2013
    #6
    is there a way to know 100% that the sdd is dead ?
    this is the macbook
     

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  7. HarryWarden macrumors 6502a

    Joined:
    Oct 27, 2012
    #7
    Took mine to the Apple store and they said that it will "be at least 3 weeks" before they have the SSD in stock. That's asinine. I can't wait three weeks since I depend on my computer for work and it's my only computer.
     
  8. aztec123 thread starter macrumors newbie

    Joined:
    Oct 23, 2013
    #8
    is there ? the problem is, i'm from Argentina, a bit far from an apple support place.
     
  9. aztec123 thread starter macrumors newbie

    Joined:
    Oct 23, 2013
    #9
    a few more pics to confirm any kind of info.

    is it dead or not ? i can see it in there.
     

    Attached Files:

  10. PBG4 Dude macrumors 68000

    PBG4 Dude

    Joined:
    Jul 6, 2007
    #10
    Your SSD is showing up as a 32KB drive. This is one of the signs of SSD failure related to the Toshiba SSD recall.
     
  11. aztec123 thread starter macrumors newbie

    Joined:
    Oct 23, 2013
  12. lascott macrumors member

    Joined:
    Oct 28, 2007
    Location:
    Baltimore
    #12
  13. aztec123 thread starter macrumors newbie

    Joined:
    Oct 23, 2013
    #13
    the only drive i have monted is a 32gb pendrive
     
  14. PBG4 Dude macrumors 68000

    PBG4 Dude

    Joined:
    Jul 6, 2007
    #14
  15. aztec123 thread starter macrumors newbie

    Joined:
    Oct 23, 2013
    #15
    lol, my bad hehe...

    has anyone tried to install os x on a pendrive or sd card ?
    is it possible and does it work well ?

    thanks
     

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