MacBook can't reinstall OS X

Discussion in 'MacBook' started by slippyjim, Dec 30, 2014.

  1. slippyjim macrumors newbie

    Joined:
    Apr 20, 2013
    #1
    I have been given a Macbook A1181 to repair by a friend. I am mainly a PC man but have mended a few macs over the years so I thought I could do it.

    The problem was every time she started it up and tried to do anything it would either take ages e.g. twenty mins to open itunes or you would just get the nice spinny coloured wheel and nothing would happen. I booted into safe mode and exactly the same thing happened. This problem had only occurred after she had updated it to OS X Mavericks

    I checked the disk for bad sectors using a program on my PC and it found and repaired one, seeing as it was just one sector I figured it didn’t need replacing

    So I booted into the recovery console and did the repair disk, but it found no errors, so next I tried the reinstall OS X, everything seemed to be going OK, it downloaded from the internet OK & rebooted I selected Macintosh HD says its installing then I get
    “The OS X installation couldn’t be completed
    Blah blah blah blah about saving the log file”

    Originally it wouldn’t let me save it anywhere, not to the HDD or memory stick, but now I have just managed to save it, so I will attach that, the formatting is all over the place if opened in Notepad but in Word it looks OK, hopefully someone can make sense of it.

    Using HFSExplorer program on my PC I have managed to backup all her files, so if needs be the hard drive should be ok to wipe now

    Just for info
    3GB RAM
    160GB HDD, 110GB partition Macintosh HD, 40GB BOOTCAMP & 600MB Recovery partition

    Any ideas what the problem is and how to get round it?

    Thanks,
    Steve
     

    Attached Files:

  2. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #2
    You are going to need to copy all data off the drive (which should have been done before you even touched anything) and wipe it. Since it sounds like there is some wicked corruption going on you will need to wipe the drive. Running that program on your PC on the drive could corrupt the partitions since they are not formatted the same as a Windows partition. Macs use HFS+ (Mac OS Extended Journaled) and PCs use NTFS or FAT 32. It is possible that the program did not properly repair the partition.

    You are going to need a USB drive to be used as installation media. You can either get her original restore disk which was probably Snow Leopard and upgrade to Mavericks or Yosemite or use another Mac to make an installer USB and go straight to Mavericks.
     
  3. slippyjim thread starter macrumors newbie

    Joined:
    Apr 20, 2013
    #3
    It turns out she has the OSX 10.5.6 install DVD so I've started up from that and wiped all the partitions and it seems to be going oK so far.

    Thanks
     
  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Did you use the Erase tab in Disk Utility?
     
  5. slippyjim thread starter macrumors newbie

    Joined:
    Apr 20, 2013
    #5
    I deleted the two partitions, then created just one new partition in Disk Utility and it has installed OK.
    I have updated it to 10.5.8 but now just wondering how to try updating to Mavericks again
     
  6. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #6
    You need Snow Leopard to download Mavericks. I recommend making the USB on another computer and wiping the drive fully.
     
  7. slippyjim thread starter macrumors newbie

    Joined:
    Apr 20, 2013
    #7
    I have updated it to 10.6.8 but when I tried to update to 10.9 from USB it booted Ok then displayed "there was a problem installing mac os x try reinstalling"

    Would I just be better off updating to Yosemite? She says she doesnt use any old apps or programs, just ones she has got from the app store so I dont think there should be a problem there but will it run slower on this machine?

    2.13GHz Core 2 Duo
    3GB RAM - might be able to get it to 4GB as I read Mavericks really needs at least 4
     
  8. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #8
    What model MacBook is this? If this has the GMAx3100 graphics chip it is unsupported in anything after Lion. A1181 describes all non-unibody white MacBooks so we need a machine identifier.
     
  9. slippyjim, Jan 1, 2015
    Last edited: Jan 1, 2015

    slippyjim thread starter macrumors newbie

    Joined:
    Apr 20, 2013
  10. Altemose, Jan 1, 2015
    Last edited: Jan 1, 2015

    Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #10
    Edit your post and remove the UUID and serial number. That model can run Mavericks or Yosemite and can do an upgrade install right over Snow Leopard.
     
  11. slippyjim thread starter macrumors newbie

    Joined:
    Apr 20, 2013
    #11
    OK I've got Yosemite downloading from the App Store now

    Thanks for all your help, much appreciated!!

    If those ID's are important then you had better remove them from your post as well I guess
     
  12. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #12
    It is not so much that they are important but I am sure some skell would find a way to misuse them.
     

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