Macbook case cracking, some Keys don't work........

Discussion in 'MacBook' started by irishlax628, Jan 1, 2010.

  1. irishlax628 macrumors newbie

    Joined:
    Jan 1, 2010
    #1
    Macbook case cracking, some Keys don't work and my backlit screen when i tilt it goes black. If i return this will they fix it or will they just give me a new macbook?
     
  2. fluffyx macrumors 6502

    Joined:
    Oct 25, 2007
    #2
    They should fix it, not replace it. Is your computer under warranty? Did anything spill on the keyboard?
     
  3. irishlax628 thread starter macrumors newbie

    Joined:
    Jan 1, 2010
  4. fluffyx macrumors 6502

    Joined:
    Oct 25, 2007
    #4
    Apple will happily repair it free of charge unless there's liquid damage or other accidental damage. Good luck! Call 800-APL-CARE or make a Genius Bar appointment to start your repair. Don't expect an instant fix, the screen blanking out is a complex issue.

    If the problems aren't covered under warranty, other repair companies (like us) can fix it for a lot less than Apple's $755.
     
  5. irishlax628 thread starter macrumors newbie

    Joined:
    Jan 1, 2010
    #5
    if i send it to u wood i get in trouble because i have limewire music on there?
     
  6. cjmillsnun macrumors 68020

    Joined:
    Aug 28, 2009
    #6
    make a time machine backup and then delete said music :)
     
  7. irishlax628 thread starter macrumors newbie

    Joined:
    Jan 1, 2010
    #7
    but they can figure out if u had illegal things on there, it happen to my cousin and he was fined like 2,000 dollars
     
  8. irishlax628 thread starter macrumors newbie

    Joined:
    Jan 1, 2010
    #8
    and i might send it to this guy unless hes linked with apple
     
  9. fluffyx macrumors 6502

    Joined:
    Oct 25, 2007
    #9
    I don't condone illegal downloads. However, we respect your privacy and we never search through the files on customers' computers.

    That's unfortunate what happened to your cousin. I personally don't know any Apple Stores or Apple-Authorized Service Providers who do things like that, but I suppose they're out there.

    Good luck! Call or email if we can be of service.
     

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