Macbook chipping how do i contact apple without phone

Discussion in 'MacBook Pro' started by Cabbit, Jan 29, 2008.

  1. Cabbit macrumors 68020

    Cabbit

    Joined:
    Jan 30, 2006
    Location:
    Scotland
    #1
    My 6 month old macbook as begin chipping away at the bottom were the stands hit the base. i need to get the plastic shell replaced how do i contact apple without a phone to get the replacement shell sent out.
     
  2. aaron.lee2006 macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #2
    Try calling. It depends who you get, I always call and I don't have anymore phone support. If not go to an Apple Store :)
     
  3. Cabbit thread starter macrumors 68020

    Cabbit

    Joined:
    Jan 30, 2006
    Location:
    Scotland
    #3
    you miss understand i do not have a phone of any kind.
     
  4. heatmiser macrumors 68020

    Joined:
    Dec 6, 2007
    #4
    Borrow a phone from a friend? Find a payphone? Set up a skype phone account and use the built-in mic from your Macbook?

    I've done the last option, by the way.
     
  5. Cabbit thread starter macrumors 68020

    Cabbit

    Joined:
    Jan 30, 2006
    Location:
    Scotland
    #5
    well thoughts are some very difficult options that may be impossible except for skype. i just guessed there was a email somewhere in apples site burred somewhere unseen to me. Almost every company i have dealt with has been over email.
     
  6. Glueeater macrumors regular

    Joined:
    Jan 8, 2008
    #6
    I have the same issue. Neartest official Apple Store is 100 miles away. I may try the "Mac Depot" or "Mac Mall" in my area. Who knows if they will fix it.

    Does anyone know if I need to bring anything? ie receipt?
     
  7. Cabbit thread starter macrumors 68020

    Cabbit

    Joined:
    Jan 30, 2006
    Location:
    Scotland
    #7
    im hoping they are just able to send out the replacement shell to be honist its a very simple replacement i cant wait weeks without my laptop i got my server set up for my web developing for college. a week out can mean missed deadlines and fails.
     
  8. compuguy1088 macrumors 6502a

    compuguy1088

    Joined:
    Sep 3, 2007
    Location:
    In the Sub-Basement of Solitude
    #8
    Not even a cell phone? What about a skype-out account?
     
  9. Cabbit thread starter macrumors 68020

    Cabbit

    Joined:
    Jan 30, 2006
    Location:
    Scotland
    #9
    Don't use a mobile, skype out account has no credit. Hence i said clearly i have no phone access.
     
  10. heatmiser macrumors 68020

    Joined:
    Dec 6, 2007
    #10
    You'll have to either spend money to top up your skype-out, or borrow a phone. No other ways to make a phone call...
     
  11. Radio Monk33 macrumors 6502

    Joined:
    Dec 4, 2007
    #11
    Perhaps the thread should be titled "How do I get access to a phone"?
     
  12. Cabbit thread starter macrumors 68020

    Cabbit

    Joined:
    Jan 30, 2006
    Location:
    Scotland
    #12
    it's ok i contacted them this morning from the apple store with the online chat and he happily got the technical support team to email me witch i am now dealing with.

    Though i must say for such a company not to have easy to access email addressees is so last century, i do no deal with phones.

    I will also add i am very disappointed with the members of this forum of late, if someone says the can't do something one way don't keep telling them to do it that way. This i have noticed on my of the topics in this forum that a lot of members will keep persisting to tell the person asking for help to do something that they have already said is impossible.
     

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