1. Cracked case, the same crack as everyone else. Right above the IR receiver. 2. Screen flickering - stopped after a Pram reset but I decided to add it anyways. 3. Battery not working (big X across battery in menubar) Will this get me a new macbook? Or can I get my money back? I've loved my macbook ever since I got it, but am tired of the constant problems and have finally given up on it. I haven't had a problem-free month since I got it 11 months ago (random shutdowns, and a couple of other "minor" issues on top of what I already mentioned). This does not depend on what they would refer to as "abuse" of my macbook, I've taken good care of it but have used it extensively, which one should be able to do with a 1.6 grand laptop.