OK so i called tech support and talked to them about my cracked macbookthey helped me out but in the process they asked me for my Password on my macbook. then he told me to make a backup... i am worried you guys. the reason is because just like many people out there i am on of those people who got iLife09 by not paying awww!!! what to do?will they go through my hard drive? how can i make a backup on my external drive, so i can delete everything on my macbook then bring everything back? is that possible?MANY HELP!