Macbook cracks, what to do?

Discussion in 'MacBook' started by snertdog1, Aug 21, 2008.

  1. snertdog1 macrumors newbie

    Joined:
    Aug 23, 2007
    Location:
    Canada
    #1
    Hey I have had my macbook for almost a year, its my first mac and i love it, but the case is starting to crack. The Lower right hand side where you rest you hand is cracking and it really pissing me off. I mean i was hoping to either take it through university or sell it soon to get a MBP, now the value will be down. So what I am asking is has anyone had this problem and how hard is it going to be for me to get apple to fix/replace it? It's still under warranty.
     
  2. scienide09 macrumors 65816

    scienide09

    Joined:
    May 5, 2007
    Location:
    Canada
    #2
    Make a claim before your warranty runs out. Either an appointment with a Genius if there's an Apple store nearby, or call AppleCare on the phone.
     
  3. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #3
    Contact Apple Care, if it's a manufacturer defect they will take care of it at no charge.

    If it's user damage, it will cost you.
     
  4. snertdog1 thread starter macrumors newbie

    Joined:
    Aug 23, 2007
    Location:
    Canada
    #4
    Yeah im going to give them a call now, i think it might be a defect i have seen a couple of my generation with the same problem. Thanks for the quick reply.
     
  5. joshuaaaron macrumors member

    Joined:
    Jun 10, 2008
    Location:
    Temecula, CA
    #5
    i made an appt online. and took it to a genius. they fixed it same day. and i didnt have to be a moment without my macbook. haha
     
  6. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #6
    It's a known issue - take it in and have them replace the top case.
     
  7. isauce macrumors regular

    isauce

    Joined:
    May 21, 2008
    #7
    If you do, let the buyer know if you plan on selling it. Just in case, it might come back and bite you in the ass.
     

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