Macbook Crash

Discussion in 'MacBook' started by Washac, Jan 11, 2010.

  1. Washac macrumors 68020


    Jul 2, 2006
    Hi All

    Heard from somebody I know today that their Macbook had crashed whilst installing a game.

    Now when they turn it on all they get is a folder with a question mark when they turn on.

    What is their wayout of this, and have they lost anything ?

  2. radionickhead macrumors regular

    Sep 6, 2008
    That more often than not means hardisk failure...
    Sorry :\
  3. NewMacbookPlz macrumors 68040


    Sep 28, 2008
    It's not necessarily a hardware hard drive failure, it could be due to crashing during a read/write session (as installing a game would be).

    Best bet is to try and boot from the OS X DVD and run Disk Utilities. Try and repair the drive along with the drive permissions and see if that helps. If it doesn't, hopefully they have a backup (If not, lesson learned I'd imagine) and re-installing the OS should have them back up and running (minus their data).

    If the HDD is totally dead, order a new one, install it, format it with the OS X DVD and re-install the OS.
  4. Washac thread starter macrumors 68020


    Jul 2, 2006
    Thanks, they are giving to me to sort out :)

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