MacBook Dead After SMC Update

[dylan]

Blank screen, backlight on. Tried restoring the firmware... no go. It just screeches at me after blinking the first time.

Any ideas?

 

[Fearless Leader]

contact apple.

sidenote: can you boot up from cd, does the computer, make the chime on boot?

 

[dylan]

Straight to the black screen.

The firmware needs to be restored but it won't let me do that.

I would contact Apple but my 90 days has run dry.

 

[AoWolf]

Straight to the black screen.

The firmware needs to be restored but it won't let me do that.

I would contact Apple but my 90 days has run dry.

Find a local apple certified repair shop. I know you don't have apple stores in BC but they should be able to inspect and send it to apple for you.

 

[Fearless Leader]

Straight to the black screen.

The firmware needs to be restored but it won't let me do that.

I would contact Apple but my 90 days has run dry.

thats just not right. their software killed your computer and should replace it. Contact them anyways.

 

[dylan]

Find a local apple certified repair shop. I know you don't have apple stores in BC but they should be able to inspect and send it to apple for you.

Not an option right now. The closest place is in another city and the car keys are missing. Also not interested in sending it in to Apple. Last time I did that I was waiting for 2 months... for a replacement! But they were nice enough to send me an oversized Apple shirt.... 🙄

thats just not right. their software killed your computer and should replace it. Contact them anyways.

On hold right now. Well for the last 45 min...

Thanks for the replies.

Does anyone know how to fix this without going through Apple?

 

[fivetoadsloth]

hmm. straight to a blakc screen, no. good luck, hope you talk to someone soon.

 

[wako]

Straight to the black screen.

The firmware needs to be restored but it won't let me do that.

I would contact Apple but my 90 days has run dry.

The 90 days is just for phone support SOFTWARE RELATED. You would only get charged if you were to call them and ask how to change the backround or something of the kind. You can still call them about hardware related issues.

 

[Gosh]

Straight to the black screen.

The firmware needs to be restored but it won't let me do that.

I would contact Apple but my 90 days has run dry.

You would think the firmware would come with a guarantee period wouldn't you - to be fair.