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MacBook Defect?

T

theNIC

macrumors member
Original poster
Apr 8, 2009
42
0
Hello, I am a newbie here so bare with me please.

I'm having an issue with my MacBook White where there's a dot that lights up other than the Apple logo. It's towards the bottom a bit. Do you think Apple will replace it? I've never dropped it, or anything in that nature.

Thanks,

Nicolas
 
jmann said:
Can you upload a picture? If it is a legitimate defect Apple will replace it no problem.
Click to expand...

I do not have my camera with me. Okay, so I made an Apple reservation. Do you think they could fix it on the spot? Or would I have to get my whole laptop replaced? Thanks for your quick response.

The dot is nothing big, but it's large enough to be visible from about a foot back.
 
theNIC said:
I do not have my camera with me. Okay, so I made an Apple reservation. Do you think they could fix it on the spot? Or would I have to get my whole laptop replaced? Thanks for your quick response.

The dot is nothing big, but it's large enough to be visible from about a foot back.
Click to expand...

They will repair it, you will likely be without a laptop for a few days. They won't replace it.
 
theNIC said:
I do not have my camera with me. Okay, so I made an Apple reservation. Do you think they could fix it on the spot? Or would I have to get my whole laptop replaced? Thanks for your quick response.

The dot is nothing big, but it's large enough to be visible from about a foot back.
Click to expand...

Most likely, they will take it for a few days, and just replace that casing behind the screen. I highly doubt they will replace all of it. When I had my wrist pad area crack on one side, they just replace the top case and keyboard. Just make sure to back up your hard drive before you take it in! You don't want to lose all your stuff.
 
jmann said:
Most likely, they will take it for a few days, and just replace that casing behind the screen. I highly doubt they will replace all of it. When I had my wrist pad area crack on one side, they just replace the top case and keyboard. Just make sure to back up your hard drive before you take it in! You don't want to lose all your stuff.
Click to expand...

They don't do it for you? Crap, I don't have Time Capsule or anything of that form. Thanks for your guys' quick responses. I'll keep you updated.
 
jmann said:
You never know what might happen when they have your computer. That is why it is best to buy a cheap external and just run time machine one time. Or ask them if you can remove the hard drive first. :)
Click to expand...

Okay, thanks. Do you think this is a defect though? Or will they think I dropped it?
 
Sorry for double posting.

Has anyone has this happened to them before? Is this common? Thanks.
 
It's hard to imagine what the hole looks like.

If it's cosmetic and does not affect your usage of the computer, it will not be repaired.
 
there's a dot that lights up other than the Apple logo. It's towards the bottom a bit.
Click to expand...

About half a penny rounded.
Click to expand...

Um.

Not to be patronizing or anything, but you haven't said exactly where on the case it is ("towards the bottom a bit" can literally mean almost anything). Are you perhaps looking at the power LED?
 
It's 99% chance that the OP doesn't know what the sleep light is. Perhaps read the user manual?

Is it off when the computer is on?

Does it turn on when the lid is closed?
 
Does it look like this by any chance?
mr_macbook_sleeplight-040909.png


If it does, then that's the sleep light and it's normal.
 
alphaod said:
Does it look like this by any chance?
mr_macbook_sleeplight-040909.png


If it does, then that's the sleep light and it's normal.
Click to expand...

No, lol, I know that's the sleep button/light. :)

Like I said earlier, I do not have have my camera with me / access to one.

I'll tell you guys what's up with it around Saturday evening (Genius Bar appointment is Saturday).

Thanks!
 
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