MacBook Defect?

Discussion in 'MacBook' started by theNIC, Apr 8, 2009.

  1. theNIC macrumors member

    Joined:
    Apr 8, 2009
    #1
    Hello, I am a newbie here so bare with me please.

    I'm having an issue with my MacBook White where there's a dot that lights up other than the Apple logo. It's towards the bottom a bit. Do you think Apple will replace it? I've never dropped it, or anything in that nature.

    Thanks,

    Nicolas
     
  2. jmann macrumors 604

    jmann

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    #2
    Can you upload a picture? If it is a legitimate defect Apple will replace it no problem.
     
  3. rgarjr macrumors 603

    rgarjr

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    Southern Cal
    #3
    yeah man, post some pics of it so we can see.
     
  4. theNIC thread starter macrumors member

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    Apr 8, 2009
    #4
    I do not have my camera with me. Okay, so I made an Apple reservation. Do you think they could fix it on the spot? Or would I have to get my whole laptop replaced? Thanks for your quick response.

    The dot is nothing big, but it's large enough to be visible from about a foot back.
     
  5. acfusion29 macrumors 68040

    acfusion29

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    Toronto
    #5
    They will repair it, you will likely be without a laptop for a few days. They won't replace it.
     
  6. jmann macrumors 604

    jmann

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    #6
    Most likely, they will take it for a few days, and just replace that casing behind the screen. I highly doubt they will replace all of it. When I had my wrist pad area crack on one side, they just replace the top case and keyboard. Just make sure to back up your hard drive before you take it in! You don't want to lose all your stuff.
     
  7. theNIC thread starter macrumors member

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    Apr 8, 2009
    #7
    They don't do it for you? Crap, I don't have Time Capsule or anything of that form. Thanks for your guys' quick responses. I'll keep you updated.
     
  8. jmann macrumors 604

    jmann

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    #8
    You never know what might happen when they have your computer. That is why it is best to buy a cheap external and just run time machine one time. Or ask them if you can remove the hard drive first. :)
     
  9. theNIC thread starter macrumors member

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    Apr 8, 2009
    #9
    Okay, thanks. Do you think this is a defect though? Or will they think I dropped it?
     
  10. jmann macrumors 604

    jmann

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    #10
    What kind of hole is it? Is it like a pinhole?
     
  11. theNIC thread starter macrumors member

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    Apr 8, 2009
    #11
    About half a penny rounded. If that makes sense.
     
  12. theNIC thread starter macrumors member

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    Apr 8, 2009
    #12
    Sorry for double posting.

    Has anyone has this happened to them before? Is this common? Thanks.
     
  13. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #13
    It's hard to imagine what the hole looks like.

    If it's cosmetic and does not affect your usage of the computer, it will not be repaired.
     
  14. DannySmurf macrumors 6502a

    Joined:
    Jul 7, 2005
    #14
    Um.

    Not to be patronizing or anything, but you haven't said exactly where on the case it is ("towards the bottom a bit" can literally mean almost anything). Are you perhaps looking at the power LED?
     
  15. John01021988 macrumors 6502

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    May 11, 2007
  16. aarcarr macrumors member

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    Mar 20, 2009
    #16
    You should take a picture of what you're talking about.
     
  17. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #17
    It's 99% chance that the OP doesn't know what the sleep light is. Perhaps read the user manual?

    Is it off when the computer is on?

    Does it turn on when the lid is closed?
     
  18. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #18
    Does it look like this by any chance?
    [​IMG]

    If it does, then that's the sleep light and it's normal.
     
  19. theNIC thread starter macrumors member

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    Apr 8, 2009
    #19
    No, lol, I know that's the sleep button/light. :)

    Like I said earlier, I do not have have my camera with me / access to one.

    I'll tell you guys what's up with it around Saturday evening (Genius Bar appointment is Saturday).

    Thanks!
     

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