Hi Trying to do this for somebody else who cannot get online. They was using the Macbook as normal playing WOW and just doing general web stuff, when the Would You Like to Shut Down Your Computer panel opened all by itself. They did not want to shut down so they continued using it. Then it just shut itself down. They tried to turn it back on and they are telling me they get absolutely nothing, no power, no nothing. All I really know...... Is there anything I can do or does it need to go back to Apple ?