Macbook freezes on startup with white screen

Discussion in 'MacBook Pro' started by talmor1, Oct 12, 2014.

  1. talmor1 macrumors newbie

    Joined:
    Aug 16, 2014
    #1
    Hello,

    This morning when I started up my MacbookPro, there was some error with lots of weird computer writings.
    It said "shut down and restart", so I did.
    It then started up and stayed frozen on the log in screen.
    So, I pressed the power button.
    It restarted but now it gives me a frozen white screen (see picture attached)

    Does anyone have any idea what can I do to solve this?
    This laptop is only 3 weeks old!!

    Thanks a lot.
     

    Attached Files:

  2. MagicBoy macrumors 68040

    MagicBoy

    Joined:
    May 28, 2006
    Location:
    Manchester, UK
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    Assuming you did not mess with system files or just installed some utility that caused this, it sounds like a hardware problem you cannot fix yourself. Given it is only three weeks old, just take it back to Apple for a warranty repair.
     

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