macbook freezing at login screen HELP

Discussion in 'Mac Basics and Help' started by mackid16, Feb 3, 2009.

  1. mackid16 macrumors member

    mackid16

    Joined:
    Jul 11, 2008
    #1
    my macbook boots up but the keyboard and trackpad freezes and dosnt let me sign in or anything. i know the trackpad dosnt work becasue the cursor dosnt move, and i know that the keyboard dosnt work because nothing happend when i type and when i press the caps key the indicator light does not come on! i am so frustrated and need help/

    thanks.
     
  2. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    Connect a USB keyboard/mouse, and try booting to the software restore disc. Run disk utility if you were able to boot to the OS disc successfully, both the verify disk permissions and verify disk options. If you cannot boot, its time to have it diagnosed at a service provider. Depending on what the Disk Utility results show, you may need to reload the operating system on the computer.
     
  3. byttton macrumors newbie

    Joined:
    Oct 21, 2009
    #3
    Did this work?

    I am having a simular problem, did this solution work for you? What did you do to fixed it in the end or what was causing it.
     

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