Macbook Help

Discussion in 'MacBook Pro' started by Josheua, Jan 4, 2008.

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  1. Josheua, Jan 4, 2008

    Josheua macrumors regular

    Joined:
    Nov 2, 2007
    Location:
    United States
    #1
    Hey all, a friend recently purchased a macbook and owns a HP Deskjet 3845. He installed the drivers via the provided CD but when attempting to add the printer using the inkjet driver 2.5, he gets an error message that reads:

    An error occured while trying to add the selected printer.

    Error: -9672

    Any ideas why this is occurring? Mind you he is (of course) using OSX 10.5. (updating to 10.5.1)
     
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  2. jeff3221, Jan 4, 2008

    jeff3221 macrumors regular

    Joined:
    Nov 14, 2007
    #2
    for my hp photosmart printer, I didn't install any drivers. I doubt that because he installed the drivers it doesn't work though.
     
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