Macbook Help?

Discussion in 'Mac Basics and Help' started by February1088, May 8, 2010.

  1. February1088 macrumors member

    Feb 21, 2010
    Hi, I just bought a Macbook Pro from a 3rd party site, Macconnections, but it was less than 30 days ago. If my MBP needs fixing, or in the worst case to return it, will Apple store give me service even if I didn't buy Applecare? In case that I need to swap the MBP, will they let me do that or do I have to go to the website where I bought it from to do that?
  2. GGJstudios macrumors Westmere


    May 16, 2008
    If you bought it new, it's covered by a 1 year warranty from Apple. Service can be provided by Apple Stores or Apple directly.
  3. Hellhammer Moderator


    Staff Member

    Dec 10, 2008
    Or by any authorized reseller/repair shop such as Humac
  4. JediMeister macrumors 68040

    Oct 9, 2008
    Yes, the store or a service provider should be able to perform diagnostics and repair the system as long as no accidental damage is found. Returns however would be processed by the Macconnections. If you paid someone other than Apple for your computer, they would not be able to replace it during the return (for most resellers it is 2 weeks). Replacement of a system is considered only after multiple repairs have been attempted to address the same issue within a certain time frame.

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