Macbook keeps crashing!

Discussion in 'MacBook' started by xyian, Mar 7, 2008.

  1. xyian macrumors 6502

    xyian

    Joined:
    May 24, 2004
    Location:
    PDX
    #1
    I have been having issues with my Macbook since I got it. It doesn't run as smooth as my old G5 iMac but lately my Book has been crashing when I put a DVD in the drive and is having a hard time reading cds. When the DVD issue rises it gives me the grey screen of death and tells me I have to restart.
    Is anyone else having this issue? I'm running the latest update of Leopard.
     
  2. TheStu macrumors 65816

    Joined:
    Aug 20, 2006
    Location:
    Carlisle, PA
    #2
    NOt trying to be offensive...

    But stop talking, and take it to an Apple store. You spent <insert $$ here> on this machine, and you expect it to work a certain way, call Apple or take it to a store.
     
  3. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #3
    I have to agree...

    keep us posted as to the results, you should switch it out with another new MB. :eek:
     
  4. xyian thread starter macrumors 6502

    xyian

    Joined:
    May 24, 2004
    Location:
    PDX
    #4
    Stu, my issue is that I'm past the 14 day window and am moving so I can't afford to just take it in and hope for them to fix it. I've always had bad experiences with Apple's slot loading drives and I haven't been impressed with my Macbook.
    I was simply asking if anybody else was having this issue.
     
  5. aaron.lee2006 macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #5
    Unlikely, it's just an isolated problem with the defective machine.
     
  6. LightDemon69 macrumors member

    Joined:
    Feb 3, 2008
    Location:
    Levan, Utah
    #6
    All Apple hardware has a one year limited warrenty. This is covered by that. Take it to an Apple Store, tell them the problem, and they will either fix it or give your a new one and transfer all of your data to the new one for free.
     
  7. TheStu macrumors 65816

    Joined:
    Aug 20, 2006
    Location:
    Carlisle, PA
    #7
    What 14 day window? The 14 day thing only applies if you bought a mac and then within that time they released a new one. Or, if within 14 days, you decided you didn't want it.

    You are covered for 1 year, get it fixed, it will be free.
     
  8. vansouza macrumors 68000

    vansouza

    Joined:
    Mar 28, 2006
    Location:
    West Plains, MO USA Earth
    #8
    Agreed +1
     
  9. xyian thread starter macrumors 6502

    xyian

    Joined:
    May 24, 2004
    Location:
    PDX
    #9
    My last post ever on MR. So, since everyone is being so helpful on this thread, do I need to put the stock RAM back in the machine and make sure everything's kosher just like from the factory?
     
  10. xyian thread starter macrumors 6502

    xyian

    Joined:
    May 24, 2004
    Location:
    PDX
    #10
    Thanks Aaron.
     
  11. TheStu macrumors 65816

    Joined:
    Aug 20, 2006
    Location:
    Carlisle, PA
    #11
    It will be a good idea to put the stock RAM back in before you take it to them to get fixed.

    It is a bum part in a computer, it happens, whether or not it is just you that is having this problem, or 1000 people, it doesn't change the end advice, take it to an Apple Store. I apologize if my cutting to the chase was bothersome to you, but that is almost always the end result of threads like this one.

    And honestly, why does it bother you so much that we are telling you to take it in, that it is likely only happening to you (in this specific way, I am sure there are plenty of people with messed up optical drives)?
     

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