Macbook keyboard problems

Discussion in 'Mac Basics and Help' started by robinbow12, Jul 23, 2008.

  1. robinbow12 macrumors newbie

    Jul 23, 2008

    I have a Macbook, OS X, and have recently developed a very annoying keyboard problem.
    The upper case U won't work (except with caps lock on), nor will the P and comma key. Now and again, the return key also stops working. They come back after a time, but then always cut out again.
    I don't know whether this is a hardware or software problem. But I have seen elsewhere (after a google) that similar problems are not uncommon, although I haven't seen a solution anywhere that could apply to me - certainly it's nothing ot do with Leopard as I'm not using it.
    Can anyone please help? Do I need a new keyboard?
    many thanks
  2. counterfriction macrumors newbie

    Jul 23, 2008
    Did you spill something on it?

    If not, and if you're still under warranty/applecare, just take it to the mac store and they'll fix it for ya.

    If you didn't spill something on it, and you're NOT under warranty, that's tough. You can buy a replacement top-panel/keyboard for your macbook on the internet, and its not that difficult to replace. Can't remember what it costs though... at any rate its cheaper than having apple fix it out of warranty.

    If you did spill something on it, you should try to clean the contacts where the keys come down. You can do this by removing the top panel from the macbook and cleaning gently using ethanol. Make sure it dries COMPLETELY before you put it back together. Unfortunately for you, if you're under warranty, you'd technically be voiding it by doing this.
  3. robinbow12 thread starter macrumors newbie

    Jul 23, 2008
    keyboard problems

    Thanks Counterfriction

    Nope, nothing spilled and nope, not under warranty.

    From what you say it looks like I'll need to try the new keyboard option.
    Are you certain this is a hardware problem, though?


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