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Apple has published its MacBook Neo repair manual, and it reveals some big repairability news: the keyboard can be replaced individually.

macbook-neo-touch-id.jpg

For many years, replacing the keyboard in a MacBook has required replacing the entire Top Case, which refers to the top half of the aluminum shell surrounding the keyboard. For example, the latest MacBook Air has a "Top Case with Keyboard" part, and the latest MacBook Pro models have a "Top Case with Battery and Keyboard" part.

For the MacBook Neo, there are separate Keyboard, Keyboard with Touch ID, and Top Case parts, and Apple shows how to replace the keyboard individually. While there are still more than 40 screws involved to replace the keyboard on its own, the process is much easier than replacing an entire Top Case, which requires lots of disassembly.

More importantly for customers, the MacBook Neo's individual keyboard parts will likely be much more affordable when they become available on Apple's self-service store. In the U.S., Top Case parts for recent MacBook Air and MacBook Pro models cost around $400 to $600. The standalone Keyboard and Keyboard with Touch ID parts for the MacBook Neo will likely be hundreds of dollars cheaper by comparison, but exact pricing remains to be seen.

MacBook Neo launched on Wednesday, and it has been praised for its value and performance. Now, improved repairability is another positive.

Article Link: MacBook Neo's Keyboard Can Be Replaced Individually
 
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Before anyone gets the idea of buying a replacement keyboard with Touch ID for the base model, that probably won't work because it likely won't contain the Secure Enclave required to store biometric data, or Apple will have it forcibly disabled.
 
Watched someone disassemble their new Neo yesterday, everything comes apart with screws and no glue on the battery. Didn’t see a disassembly of the display or keyword though. 😛💻🔨
 
  • Wow
Reactions: turbineseaplane
Apple becoming repairable and affordable was not on my bingo card.
What's next? Replacing a MacBook battery that doesn't cost 500$?
Indeed.

As a side note, the battery replacement for the Neo looks to be very simple for those who heavily use the Neo and like to repair / replace.
 
It won't make a difference to the average student, but EDU admins will likely be thrilled
Do edu admins actually repair computers? The few I've dealt with just throw out broken ones, unless it's something really simple like an SSD or memory swap (which you can't do on a Neo). Disassembling a computer and removing 40 keyboard screws for a single $399* computer seems a bit of an ask or an overworked and underpaid school IT worker.

*Hypothetical bulk institutional edu pricing.
 
Very good news. It is possible to replace the keyboard in other MacBooks without replacing the whole topcase, but Apple refused to do it themselves and wouldn't sell or supply the comments directly to do so - they would only sell authorized repair centres with new top case with the keyboard already fitted.

You could always buy the components from a third party, but it was a very nasty job to swop out and replace them.
 
Do edu admins actually repair computers? The few I've dealt with just throw out broken ones, unless it's something really simple like an SSD or memory swap (which you can't do on a Neo). Disassembling a computer and removing 40 keyboard screws for a single computer seems a bit of an ask or an overworked school IT worker.

As I said above, at least with the local public school here, they do (with their Chromebooks). They have a couple people that do nothing but work on the hardware directly, and can often have the Chromebook back to student the next day. It's a pretty big and well-funded, so I guess than afford a couple techs.

My kids go to a private school that also uses Chromebooks. They don't fix them.
 
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Do edu admins actually repair computers? The few I've dealt with just throw out broken ones, unless it's something really simple like an SSD or memory swap (which you can't do on a Neo). Disassembling a computer and removing 40 keyboard screws for a single computer seems a bit of an ask or an overworked school IT worker.
It very much depends on the school / institution and how big an IT budget they have. Some act like corporations : "bin and replace", others very much have a "waste nothing" policy.
 
This opens the possibility of Apple offering a low-cost upgrade path by simply allowing stores/users/admins to swap out the motherboard with "next year's model" that uses the same form factor. A DIY upgrade for $200 vs. replacing the whole thing for $500? Will be interesting to see if they hold this form factor and swap upgraded internals into the same body over time. With a robot, Apple stores could upgrade motherboards in a matter of minutes.
I realize this likely will not happen, but the possibility could exist.
 
Indeed.

As a side note, the battery replacement for the Neo looks to be very simple for those who heavily use the Neo and like to repair / replace.
I wonder if one could get a MacBook Air battery into the Neo - or whether it would even work.
 
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