Macbook not starting at all

[iHayyan]

Hello,
My Macbook has been damaged in 3h, the problem started when I did a little cleaning of the compute, with a product dedicated to this case, So:

- 1: the keyboard has stopped working
- 2: Problems with trackpad (do not click)
- 3: Then the situation became worse, the Mac fails to start over. No reaction to the startup button

The last time before putting out, I went to boot camp (On Windows session) and foolishly choose the HD3, although I was only 2 distribution.

I don't understand what's going on, what to do?
Please help !!!

 

[iHayyan]

nothing at all eather

 

[minifridge1138]

I just want to make sure I understand the problem.

You ran a program that is supposed to clean up unused and/or junk files.
After the program ran, you had problems:
1) the keyboard stopped working
2) the trackpad won't click
3) It won't start.

Numbers 1 and 2 make some sense, if certain files were deleted then they could stop working.

I don't know why it wouldn't start. It should do that even without a hard drive.

Have you tried to turn it on when it is plugged into the power cord?

Plug it in, turn it on, and hold the option key. Does the keyboard (arrow keys) work? Does the track pad?

 

[53kyle]

Replace the top case. Probably have apple do it, because all of the problems are on the top case

 

[53kyle]

I thought that you meant "cleaning" as in liquid solution and wiping

 

[minifridge1138]

I thought that you meant "cleaning" as in liquid solution and wiping

That's another way to interpret the original post.
I assumed software cleaning, but could be wrong.

If it was a physical cleaning, then I agree that the top-case could be damaged.