Macbook not starting at all

Discussion in 'MacBook' started by iHayyan, Sep 12, 2012.

  1. iHayyan macrumors newbie

    Joined:
    Sep 12, 2012
    Location:
    Meknès, Morocco
    #1
    Hello,
    My Macbook has been damaged in 3h, the problem started when I did a little cleaning of the compute, with a product dedicated to this case, So:

    - 1: the keyboard has stopped working
    - 2: Problems with trackpad (do not click)
    - 3: Then the situation became worse, the Mac fails to start over. No reaction to the startup button

    The last time before putting out, I went to boot camp (On Windows session) and foolishly choose the HD3, although I was only 2 distribution.

    I don't understand what's going on, what to do?
    Please help !!!
     
  2. iHayyan thread starter macrumors newbie

    Joined:
    Sep 12, 2012
    Location:
    Meknès, Morocco
  3. minifridge1138 macrumors 6502a

    Joined:
    Jun 26, 2010
    #3
    I just want to make sure I understand the problem.

    You ran a program that is supposed to clean up unused and/or junk files.
    After the program ran, you had problems:
    1) the keyboard stopped working
    2) the trackpad won't click
    3) It won't start.

    Numbers 1 and 2 make some sense, if certain files were deleted then they could stop working.

    I don't know why it wouldn't start. It should do that even without a hard drive.

    Have you tried to turn it on when it is plugged into the power cord?

    Plug it in, turn it on, and hold the option key. Does the keyboard (arrow keys) work? Does the track pad?
     
  4. 53kyle macrumors 65816

    53kyle

    Joined:
    Mar 27, 2012
    Location:
    Sebastopol, CA
    #4
    Replace the top case. Probably have apple do it, because all of the problems are on the top case
     
  5. 53kyle macrumors 65816

    53kyle

    Joined:
    Mar 27, 2012
    Location:
    Sebastopol, CA
    #5
    I thought that you meant "cleaning" as in liquid solution and wiping
     
  6. minifridge1138 macrumors 6502a

    Joined:
    Jun 26, 2010
    #6
    That's another way to interpret the original post.
    I assumed software cleaning, but could be wrong.

    If it was a physical cleaning, then I agree that the top-case could be damaged.
     

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