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Macbook not working with music

M

Markok765

macrumors newbie
Original poster
Jan 12, 2009
4
0
I need some help. Whenever I open iTunes, it starts doing the analyzing for gapless playback, and it freezes. It also prevents me from doing anything with other programs. I can only move my mouse, though that spinning ball is still there.

I have tried:
Deleting iTunes library file and reimporting everything.
Reinstalling Mac OS.
Reinstalling iTunes.

Any help?
 
Genius/AppleCare

Markok765 said:
I have tried:
Deleting iTunes library file and reimporting everything.
Reinstalling Mac OS.
Reinstalling iTunes.
Click to expand...

I was about to suggest doing those, but if they haven't done anything, you might want to consider going to the Genius Bar or giving AppleCare a call.
 
I'm out of warranty[actually I'm not but its not the apple warranty, its a store warranty] and there is no Apple store in my city.
 
Markok765 said:
I'm out of warranty[actually I'm not but its not the apple warranty, its a store warranty] and there is no Apple store in my city.
Click to expand...

OWCH... lemme say that again: OWCH!!!! :(

im sorry, but try to arrange something at an apple store closeby (next city over)
 
Try reinstalling the whole OS.

Use Archive and Install (this will save your previous data)
After that's done, go ahead and reinstall iTunes.

If this doesn't help. Try calling AppleCare.
 
jav6454 said:
If this doesn't help. Try calling AppleCare.
Click to expand...

I doubt AppleCare would talk to you if you're out of warranty... They're usually pretty strict about that.



Another thing to try (I know you won't want to do this) would be to copy your essential files to a flash drive and do a complete reinstall. That should solve your problem in ways the archive and install won't (an archive and install could be restoring some of the corrupted files that are causing iTunes not to work properly.)
 
Try asking a genius at an Applestore and explain him what's going on, maybe it's software related so they won't be too picky about applecare and help you out..
 
apple1loop said:
I doubt AppleCare would talk to you if you're out of warranty... They're usually pretty strict about that.



Another thing to try (I know you won't want to do this) would be to copy your essential files to a flash drive and do a complete reinstall. That should solve your problem in ways the archive and install won't (an archive and install could be restoring some of the corrupted files that are causing iTunes not to work properly.)
Click to expand...

He said x store warranty, not the Apple 1-year warranty. So that may be valid still
 
If I tell them its a problem with the wifi hardware will they replace it?

I'm currently using a ethernet cable which sucks.
 
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