MacBook Pro 13 HELPPPP (Problems reinstalling OS X)

Discussion in 'MacBook Pro' started by Danni22, Apr 15, 2013.

  1. Danni22, Apr 15, 2013
    Last edited by a moderator: Apr 15, 2013

    Danni22 macrumors newbie

    Joined:
    Apr 15, 2013
    #1
    ok so iv purchased myself a MacBook Pro 13 second had, had it delivered today, iv started it up and it when to the recovery disk utility, i piped the apple disk in it came with but the disk is scratched to hell so that's no good ( can I get another ASAP )

    Iv tried to reinstall Mac OS X it started to load got half way through but then i let the screen time out and now I get ( could not find installation information for this machine contact apple care )

    What to do now??
    Anything I can do get recover it without the disk or going to apple I really don't won't it with apple for weeks or to cost me more money haha..

    Anyway i could do in the disk utility??

    Helppppppp
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Turn the MBP over and read the EMC or Serial Numbers to identify your model.
    www.appleserialnumberinfo.com is for the serial number.
    If you have a 2009 MBP, you can get the 19 USD Mac OS X 10.6 Snow Leopard DVD from the Apple Online Store. If you have a 2010 or 2011 MBP, you need to contact Apple to get the grey Restore DVDs or you could go to an Apple Store and ask for a OS X 10.8 Mountain Lion installer, purchasable via the Mac App Store (MAS). It again costs 19 USD.


    If you want to make a bootable installation medium, you can follow these steps:

    Btw, one thread does suffice.
     
  3. Danni22, Apr 15, 2013
    Last edited: Apr 15, 2013

    Danni22 thread starter macrumors newbie

    Joined:
    Apr 15, 2013
    #3
    ----------

    [/COLOR]Model: - MacBook Pro (13-inch, Early 2011)
    Codename: - No codename assigned.
    Build Country: - We don't know where this unit was built.
    Build Year: - This unit was built in the second half of 2011.
    Build Week - Week 7 (February) or week 34 (August)
    Production Nr.: - This unit was number 818 to be built that week.


    So I will need the grey cd from apple or the upgrade from the App Store as you said or do I need a hard copy?

    Am I able to download it onto the mac in the disk setup stage?

    Or could I use my brothers MacBook Pro 15 ( 2012/13 ) grey cd
     
  4. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #4
    You need the grey DVD from Apple, contact them via http://www.apple.com/contact/. The 19 USD Upgrade DVD will not work, as it does not contain drivers for 2011 and 2010 Macs.

    No, you will not be able to download it.

    No, you will not be able to user your brother's MBP DVD.
     
  5. Danni22 thread starter macrumors newbie

    Joined:
    Apr 15, 2013
    #5
    Thanks...

    I'm in the uk,

    Could I download it on another laptop burn it onto a cd or flash drive and do it that way?

    Or is this it

    http://bit.ly/Yqleny

    He has 2


    This was taken from a 13" MacBook Pro Model No A1278, Part No MB990B/A.

    And
    This was taken from a 13" MacBook Pro Model No A1278, Part No MC700B/A.
     
  6. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #6
    No.

    No, it is for 2009 Macs, thus the OS on that DVD has no drivers for 2011 hardware.


    No.

    Might.

    Again, why not contact Apple? They have people in the UK too.
     
  7. Danni22 thread starter macrumors newbie

    Joined:
    Apr 15, 2013
    #7

    I will be contacting apple I just no how useless my local apple store is. Think I will be best off ringing them
     

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