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HazRutter

macrumors regular
Original poster
Jan 2, 2009
212
0
England
Right, so today I was leaning across my Macbook Pro 13" unibody (latest ones) to shut a window. I then realised my bag was on the (shut) case. I then ,in a panic, took off the bag and threw it to the side (XD).

To my horror, there are scratches on the top case, a fairly shallow one (I think) going from near the apple logo to the corner and then a really deep one in the corner. I will take pics later.

So, I just bought this less than a month ago to use for school, so i'm a bit angry. I also bought applecare with it, so I wondered what I should do / whether I can get it sorted with the applecare?

If not, are their any methods of removing the scratches (buffing them out?) or getting the top case replaced.

Thanks :(
 
So, I just bought this less than a month ago to use for school, so i'm a bit angry. I also bought applecare with it, so I wondered what I should do / whether I can get it sorted with the applecare?

If not, are their any methods of removing the scratches (buffing them out?) or getting the top case replaced.

Thanks :(

Applecare doesn't cover this kind of thing.

You could just live with it. Stuff gets scratched.
 
Applecare wont cover you for this type of damage, to be honest, scratches in the finish will be hard to remove, you run the risk of making it worse as the finish is non shiny, I know it's a bummer but I would leave it as is.
 
Applecare is a warranty that covers you against manufacturing defects and component failures. It isn't an insurance policy against accidental damage.

The MacBook Pro casing is anodised aluminium with a satin finish so you can't polish the scratches out, it would probably end up looking worse than when you started.

If you have accidental damage cover on your home insurance policy you might be able to claim for a new casing, if not you will just have to live with it or stump up the cash to get it repaired.
 
Oh ok, thanks guys..

Just out of intrest, any idea roughly how much it would be to get it repaired?
 
Oh ok, thanks guys..

Just out of intrest, any idea roughly how much it would be to get it repaired?

unless you are an atypical student, ie. financially independent with a significant amount of income, living with a scratch is way more reasonable than getting a part replaced.
 
Oh ok, thanks guys..

Just out of intrest, any idea roughly how much it would be to get it repaired?

Just had to get my trackpad replaced. They wound up having to replace the entire base of the computer. It was covered under AppleCare but the price on the receipt was like $350 USD. Not sure how much of a difference there is between the top and the base but I'm assuming it'll be at least a couple hundred.

If money is an issue learning to live with it will be your best bet. Sorry.
 
case repair

Look at this url, I just had the unibody case repaired on my 13 inch MBP and their work was fast, perfect and the company was great to do business with. I opted for expedited shipping. Sent the computer out on Tuesday and got it back today (Friday). My insurance covered shipping and repair less a hundred dollar deductible. Give them a call. Their web site is here. . Scroll down to case repair.
http://www.myservice.com/macbookpro.html[/url]
 
to repair this, Apple replaces the whole display assembly. including the display, glass, isight, wifi, & bluetooth stuff, that is all in the display.

i believe the price is around $600 give or take.

i know it sucks, these things have a way of really bothering me when they happen.

either live with it (you will look at it and it will turn your stomach everyday)
or
fix it (alot of money)

if you fix it, you should get the old scratched display back. you could then sell it on ebay to someone with a cracked screen and maybe recoup some money
 
I think you should try to just not worry about it. Its a laptop and is going to acquire some wear and tear as you lug it about. Besides you should be staring at the screen not at the outside case :p.

The only way to avoid this sort of wear and tear is to either never move your laptop off your desk, or to incase the thing in some sort of protective plastic cover. Both of these options default the purpose of a laptop, its portability
 
to repair this, Apple replaces the whole display assembly. including the display, glass, isight, wifi, & bluetooth stuff, that is all in the display.

i believe the price is around $600 give or take.

i know it sucks, these things have a way of really bothering me when they happen.

either live with it (you will look at it and it will turn your stomach everyday)
or
fix it (alot of money)

if you fix it, you should get the old scratched display back. you could then sell it on ebay to someone with a cracked screen and maybe recoup some money

Try $900
 
don't know how big/deep the scratch is, do a search on you tube quite a few people are having the mbp lazer etched with a design on the lid, maybe it could be a way of disguising the scratch. I have no idea how much that would cost though, would also make you mbp a one of a kind.

Tom
Edit found this one :)

http://www.youtube.com/watch?v=WkLQLY1FuvM
 
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